Mullinax Cadillac | Dealership is located at 833 Eastern Blvd in Montgomery, Alabama 36117. Mullinax Cadillac | Dealership can be contacted via phone at 334-851-8200 for pricing, hours and directions.
Contact Info
334-851-8200
Questions & Answers
Q What is the phone number for Mullinax Cadillac | Dealership?
A The phone number for Mullinax Cadillac | Dealership is: 334-851-8200.
Q Where is Mullinax Cadillac | Dealership located?
A Mullinax Cadillac | Dealership is located at 833 Eastern Blvd, Montgomery, AL 36117
Q What is the internet address for Mullinax Cadillac | Dealership?
A The website (URL) for Mullinax Cadillac | Dealership is: https://www.mullinaxcadillac.com/?utm_source=google&utm_campaign=GoogleLocalListing&utm_medium=organic
Q What days are Mullinax Cadillac | Dealership open?
A Mullinax Cadillac | Dealership is open: Thursday: 9:00 AM - 7:00 PM Friday: 9:00 AM - 7:00 PM Saturday: 9:00 AM - 6:00 PM Sunday: Closed Monday: 9:00 AM - 7:00 PM Tuesday: 9:00 AM - 7:00 PM Wednesday: 9:00 AM - 7:00 PM
Q How is Mullinax Cadillac | Dealership rated?
A Mullinax Cadillac | Dealership has a 4.0 Star Rating from 153 reviewers.
Hours
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Ratings and Reviews Mullinax Cadillac | Dealership
I had a long wait getting my service, but it was a major service. This service unit has always been my place to go and so far the Name change so far has not changed my mind. The service department is still my favorite in town
Business Response on GoogleApr 5th, 2024
Thank you for your understanding review, Mary! We're glad to hear that despite the wait, our service department continues to be your preferred choice. Your loyalty, especially through our changes, means a great deal to us.
Jeremy Baker on Google
Poor communication
Business Response on GoogleMar 29th, 2024
Greetings Jeremy,We are concerned that you had a negative experience at our Mullinax Cadillac dealership. Your feedback is important to us, and we would like to learn more about your experience so that we can address any issues and improve our services. Unfortunately, your review did not provide specific details or information about your experience, making it difficult for us to identify the problem and take appropriate action.We would appreciate it if you contacted us directly to discuss your concerns further. Our team is committed to resolving any issues and providing the best possible service to our customers.Thank you for considering our request. We hope to hear from you soon.Esteban RamirezGeneral ManagerPhone: 334-851-8100 X 5000Email: [email protected]
Brittney Pinon on ChamberofCommerce.com
My husband and I bought a 3500 denali truck and a Cadillac Escalade sport from this dealership at the end of last summer. We both love our vehicles so much.
I would like to say that since that purchase they have gone above and beyond. They have consistently treated us with the kindness and care you'd hope for.
The General Manager Esteban Ramirez is the type of leader every dealership needs. We would highly recommend his dealership, his team, and his professionalism to anyone.
Brittney Pinon on Google
My husband and I purchased a GMC 3500 Denali and a Cadillac Escalade from this dealership at the end of last summer, and we are absolutely loving our vehicles.
Since making our purchases, this dealership, its manager, service department and sales team has gone above and beyond. Truly phenomenal. They have consistently provided us with the kindness and care you'd hope for from a dealership.
The General Manager Esteban Ramirez is the type of leader every dealership needs. I would highly recommend his dealership, his team, and their professionalism to anyone.
Business Response on GoogleMar 19th, 2024
Thank you for your glowing review, Brittney! We're thrilled to hear you're loving your GMC 3500 Denali and Cadillac Escalade, and that Esteban and our team have consistently gone above and beyond in service and care. It's our pleasure to provide the kind of experience you'd highly recommend.
Racheal Perryman on Google
Poor Customers service, Kept my cadillac from January 16th to Feb 21 2024 for a part change (Struts and Bearings) . Lied about ordering the part on Jan 22, Chris does not return calls and when he does its not the truth. His boss Justin Worthington did stated that it could have went better but thats a lie. I still had to pay $2100 for my car just sitting in their parking lot they should have been at a lost for the labor but that didnt happen. Patrick the parts manager did order the part over night after I called and asked could it be done and that was in Feb 14th after another dealership told me they should have done it from the Jump. They wouldnt let me speak with the General Manager Riveria I called and left messages they just kept giving me Justin. Please take your car some where else or stay on them because they are not professional at all and Anna Grace the Service Representative lied about sending me an email I guess so i couldnt state my problem Never got the email. I also told Justin about it he claim he was gone send email never got it either. Justin claimed it was probably a computer glitch. I had a lot to say bout this Dealership but i ran out of space and was over my limit so i had to shorten my complaint. After I picked my car up on the 21st had to take it back because the check engine light came on due to a PVC line left open... BEWARE of Mullinax Cadillac Service department .
Business Response on GoogleMar 1st, 2024
Dear Mrs. Perryman,I want to express my sincerest apologies for the lack of follow-up and urgency in addressing your vehicle repair needs. Thank you for meeting with Justin and I today, your feedback shed light on the communication gaps and unfulfilled promises from our service advisor, Chris. Your satisfaction and trust mean the world to us, and it deeply troubles me that we've fallen short of meeting your expectations.We understand the frustration caused by delays and insufficient communication during the repair process. Please know that this doesn't reflect the service standards I aim for, and I'm committed to fixing it promptly.I'll be reviewing our internal processes thoroughly to pinpoint the communication breakdown and taking immediate steps to address it. I've taken everything you said very seriously and took a ton of notes regarding on how to expedite repairs, provide regular updates, and enhance our service department's overall performance based on our discussion. Your feedback is invaluable, and we're committed to learning and improving from this experience.Once again, I apologize for any inconvenience caused. Your understanding and patience as we resolve this matter are greatly appreciated. If you have any further questions or concerns, please feel free to reach out to me directly at 334-851-8000 or on my cell phone, you have that number as well. I am here at your service,Esteban RamirezGeneral ManagerPhone: 334-851-8100 X 5000Email: [email protected] Buick GMC Cadillac, 833 Eastern Blvd, Montgomery, AL 36116
