Chamber Rating

2.6 - (27 reviews)
10
0
0
2
15

About
Union Bank

Union Bank is located at 850 N Wilcox Ave in Montebello, California 90640. Union Bank can be contacted via phone at (323) 726-0081 for pricing, hours and directions.

Contact Info

Products

  • UNION BANK IN MONTEBELLO OFFERS CORPORATE COMMERCIAL RETAIL BANKING AND WEALTH MANAGEMENT SOLUTIONS TO MEET THE NEEDS OF CUSTOMERS.

Services

  • UNION BANK PROVIDES A WIDE SPECTRUM OF CORPORATE COMMERCIAL RETAIL BANKING AND WEALTH MANAGEMENT SOLUTIONS TO MEET THE NEEDS OF CUSTOMERS.

Questions & Answers

Q What is the phone number for Union Bank?

A The phone number for Union Bank is: (323) 726-0081.


Q Where is Union Bank located?

A Union Bank is located at 850 N Wilcox Ave, Montebello, CA 90640


Q What is the internet address for Union Bank?

A The website (URL) for Union Bank is: http://www.uboc.com


Q How is Union Bank rated?

A Union Bank has a 2.6 Star Rating from 27 reviewers.

Ratings and Reviews
Union Bank

Overall Rating

Overall Rating
( 27 Reviews )
10
0
0
2
15
Write a Review

Juan Rabago on Google

image This Bank has done a lot for me. I learned to be patient with them n at the end they have "always" handled any of my issues Professionally n with Satisfaction. Thank You


Nunu H. on Yelp

image I have banked with this bank for a few years. Unfortunately due to moving to another state, there is no union bank. I had to close my account. What I can say....I did have a great experience with Eric, he was extremely helpful and amazing customer service! Which you don't see much of these days. Thank you Eric for your kindness. I would definitely recommend this bank.


Ashlyn Y. on Yelp

image Usually the tellers are very kind & welcoming. There's an older lady & 2 younger guys that have always been helpful & efficient. I was literally just in there & writing this from the parking lot. There is a younger woman with an accent (I didn't see her name anywhere) who is slow, rude & threw the money into the slot. I asked for an envelope for it & usually they would put the money in the envelope & hand it to us, but again she just threw it. Not even a "Thank you have a good day" from her. Even if I'm next in line & she's the next teller available, I'll just wait for a different person.


Klown on Google

image Great, good service.


Robert Hanson on Google

image This office is a mess. I went in to transfer money from one Union Bank account to another Union Bank account. I was told I'd have to make a withdrawal and then a deposit. Seems like a sloppy system, but okay. I was given a receipt for the deposit, but not the withdrawal. I asked for a receipt. I was told they don't give receipts for withdrawals. What? I asked why. I was told because their system doesn't generate them. I asked why their system didn't generate them. The answer was, "It just doesn't." Of course this is no answer. I asked to speak to the manager. This woman, Alma, slowly comes up. I ask her the same question. I get the same answer. OMG! This is the manager! I asked if she could call someone who would know the answer. She said she could but made no effort to do so. Insane. I got a sloppy conglomeration of print outs that roughly show that a withdrawal was made in the end. A withdrawal receipt should be a routine thing for a bank. Also, when you don't know that answer to a question, the answer is always, "I don't know. Let me find out."
I later got a call from the manager. He apologized. One of the excuses was that Alma, (turns out she's not the manager, but the assistant manager) has been there 40 years. 40 years! By now she should know the answers to a simple question. That made things worse. Apologies are worthless if they're not followed up by action. Clearly training in this office is poor. Its been a consistent theme for Union Bank in recent years. It was a great kick in the pants to move my accounts.


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Overall Rating

Overall Rating
( 27 Reviews )
10
0
0
2
15

Write a Review

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