UPMC Vision Institute

Kerri Croushore _{on Google}

Feb 26th, 2024

First off the reception staff is wonderful. BUT...the wait after you arrive is ridiculous.

Kimberly Davidson _{on Google}

Oct 19th, 2022

They did not tell me until arrival that they dont take vision insurance. The eye center. Does not take vision insurance - not even my UPMC vision insurance. What a world. They told me they called a bunch and left messages but it is 2022 and my phone does not leave my hands - there was no call and there were no messages. Why doesnt the VISION CENTER start every appointment call with by the way, we do not take vision insurance? Seems helpful. I took work leave time for this. Marvelous.
Aside from that, the office building is crumbling. The walls have holes. The water fountains are messily tarped over. The vending machines are broken. The elevator is from a forgotten time before safety regulations. The directory screen doesnt work so I had to ask a random person what floor I was going to.
I hope this is a shell operation for a criminal enterprise, because thats far more exciting than run of the mill incompetence and inconsiderate medical facilities.

Dar Borrelli _{on Google}

Jul 29th, 2022

My surgeon for my Laser iridotomy was Dr. Andrew Williams. I Loved the whole experience, and I really from the bottom of my heart really do recommend him. From the friendly receptionist Valerie to the consultation to procedure to check up, I had excellent service and care. The procedure was well explained. From the beginning to end, my experience was great. The staff makes you feel comfortable and relaxed. Dr Andrew Wiiliams is kind, informative and extremely knowledgeable. From the examination staff to the surgery itself, I can say this is one of the most cordial, well trained and professional groups you could ask for. I am very impressed and happy with my results. Today Katrina assisted me with my eye exam. I seen Ellen Butts for my eyeglass prescription. I was confused which lens was right for me as they all look the same. She said she would show them to me 1,000 times if that what it took. You couldnt ask for a more patient doctor. Thank you UPMC