Sunglass Hut

Sunglass Hut
Yext Power Listing.

Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
4.2 - (35 reviews)
27
1
0
0
7

About
Sunglass Hut

At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high quality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world’s largest eyewear company.Visit our Mission Viejo Sunglass Hut at 380 The Shops At Mission Viejo to shop the newest styles of the season. Whether you’re on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Contact Info

Services

  • Shipping & Delivery
  • Returns
  • Replacements & Exchanges
  • Sunglass Care
  • Lens & Frame Technology
  • Gift Cards

Brands

  • Burberry
  • Maui Jim
  • Persol
  • Polo Ralph Lauren
  • Ralph
  • Ralph Lauren
  • Ray-Ban
  • Ray Ban Jr.
  • Revo
  • TAG Heuer
  • Arnette
  • Arnette Goggles
  • Gargoyles
  • Oakley
  • Oakley Women’s
  • SPY
  • SPY Goggles
  • Smith Optics
  • VonZipper
  • VonZipper Goggles
  • Pivothead
  • Bulgari
  • Coach
  • DKNY
  • Dolce & Gabbana
  • Emporio Armani
  • Giorgio Armani
  • Gucci
  • Guess
  • House of Harlow
  • John Varvatos
  • Lanvin
  • Prada
  • Prada Linea Rossa
  • Tiffany & Co.
  • Tom Ford
  • Tory Burch
  • Versace
  • Vogue Eyewear
  • Zegna

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Sunglass Hut?

A The phone number for Sunglass Hut is: (949) 364-3775.


Q Where is Sunglass Hut located?

A Sunglass Hut is located at 380 The Shops At Mission Viejo, Mission Viejo, California 92691


Q What is the internet address for Sunglass Hut?

A The website (URL) for Sunglass Hut is: https://stores.sunglasshut.com/us/ca/mission-viejo/380-the-shops-at-mission-viejo?cid=YEXT_3130&y_source=1_MTE0NDI0OC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Sunglass Hut?

A Sunglass Hut employs approximately 20+ people.


Q What days are Sunglass Hut open?

A Sunglass Hut is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM


Q How is Sunglass Hut rated?

A Sunglass Hut has a 4.2 Star Rating from 35 reviewers.

Ratings and Reviews
Sunglass Hut

Overall Rating

Overall Rating
( 35 Reviews )
27
1
0
0
7
Write a Review

oswaldo aguirre on Google

image


Angie S. on Yelp

image Seriously the most polite, happy professional sales woman I've experienced in sometime! I feel horrible I can't remember her name but whoever was working 1/21/2023 morning deserves a raise!! Thank you for your help and treating my daughter and I so wonderfully:)


B J. on Yelp

image Absolute bottom of the barrel, do yourself a favor, and do not come to this location.We came in with a simple return brand new sunglasses. We had the email confirmation complete with the order number. When we arrived at the store, The girl who was supposed to be there, Makayla, was missing. Somebody else was standing in for her and said she would be back in 15 minutes.As strange and unprofessional as that was, we decided to come back 15 minutes later. We waited in line to do the return. After waiting for at least 15 minutes, instead of taking us next in line, she asked if somebody had an exchange, and then started helping the people behind us in line. She didn't seem able to do much help for them, and it took about 20 minutes of us waiting around. Why did Makayla help the people behind us in line 1st? Not sure.When she finally saw us, Makayla was not able to process the return. Even though we had the email confirmation, the order number, the merchandise, etc. She went through a variety of excuses. It was clear to us that she did not know what to do in this simple situation. Instead of reaching out to get help from a manager or coworker, etc.,  Makayla continued to make various excuses, including the system, was down and not working.    It was obvious to us that she was not motivated to even find a solution.She told us to just leave and that she couldn't help us.  I said she could do a manual return. After a while she reluctantly said she would do that, but she could not return the refund to the original credit card payment method.What a nightmare. Spoiler alert... This whole fiasco wasted over one hour of our beautiful Sunday when it should've taken no more than three minutes, tops!...I got on my phone and tried to call corporate, but they were closed. I called the Irvine Spectrum location and spoke to the nicest and most knowledgeable and helpful customer service, Shain. Note:  not sure of the spelling, my apologies, this is just what phone dictation is putting down. Given the order number over the phone, The order was easily pulled up within secondsI asked Shain if they would be willing to talk Mikayla through the process, and even then Mikayla was pressing the wrong buttons, and simply saying her system was not working.After Shain being helpful and supportive and persistent, Mikayla finally was able to process the return.During the entire transaction, we were optimistic, cheerful, upbeat, supportive, and try to lend moral support. BUT THE BIGGEST CONCERN was Mikayla's bad attitude. She clearly didn't give a F&ck!  Truly made it clear she did not care about customer service.  I really am turned off from going to Sunglass hut now, but if I ever do, it will definitely be the Irvine Spectrum location. Stay away from this location at all costs. My advice to management is the simply close this location, at least, temporarily, if you cannot find somebody competent and motivated to do the bare minimum, as it really destroys the brand.


Davide Bevacqua (L'Ombra del Califfo) on Google

image


Maria Cristina F. on Yelp

image Apparently Sunglass Hut can sell scratched sunglasses but they can't accept them in return.  Bought a pair of sunglasses, never used them so came back to return them.  The sales associate told me they could not take scratched sunglasses.  They sold them to me like that.  Then she went to tell me how unfortunate it was, that this wasn't her rule and that she was so sorry.  If at least she hadn't been to hypocrite.   She simply didn't care, be open and honest about it!  Will never buy again from Sunglass Hut.  I won't recommend you buy, particularly from the store at The Shops at Mission Viejo.


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Overall Rating

Overall Rating
( 35 Reviews )
27
1
0
0
7

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