Downtown Auto Body Services

Susan Bellinger _{on Google}

Feb 23rd, 2023

They are the best. Wish they could do all of my car repairs!

Clodagh Mcguinness _{on Google}

Oct 5th, 2022

10 STAR, BEST service, BEST price and Amazing people.
Work was Way beyond our expectations, THANK YOU Services: Painting, Body & Trim, Electrical

Elaine Aedo _{on Google}

Apr 7th, 2022

I went in a couple weeks ago to get a quote for body damage over my gas tank. From the get-go, as I attempted to concisely explain my needs as they pertained to his business, Tony interrupted me with his opinion that I should just file a claim on my insurance, and interrupted me again to move on when I tried to explain that I had already considered that option and decided against it for my own reasons. He verbally quoted me, but when I asked for a quote in writing, he told me to come back on a certain day he named a couple of days out, between certain hours. I did so, but when I arrived, he said he didn't have it ready, and made no apology for imposing on my time and energy in that way. He handed me his card with an email address on it, and instructed me to email the address on there and I'd get my quote via email. I did so, but a week went by with no reply. Ever heard of the sunken cost fallacy? I called again, he again made no apology, but kept saying he needed to get his nephew in to help him with the technology aspect of it. He then invited me to come in a 3rd time to pick up the quote, despite having sent me away twice already empty-handed, and a third and fourth time virtually. Finally, I called and asked what kind of phone he had, and said, I will walk you through how to email me this quote because I will not be coming in a third time. I googled exactly how to do it, and in doing so, began to get the sense that he was playing up his lack of technological ability to get a rise out of me. I think he saw a young woman, and immediately dismissed me after realizing I was someone who would not be pressured into billing my insurance for cosmetic damage, and resolved to make the process as difficult as possible in order to punish that. This is my suspicion, take it or leave it, but I am writing this in case any unassuming young woman is seeking a reputable body shop and comes across this review: engage at your own frustration. I would not do business with this man or even throw him as far as I trust him.