Reserve at Wauwatosa Village

Marynell Foran _{on Google}

Aug 14th, 2023

The community office and maintenance staff are very professional and responsive. Buildings and grounds very clean and well maintained, making living in this community a pleasurable experience. - From a verified resident on ApartmentRatings

Ben Kalies _{on Google}

Aug 3rd, 2022

Power goes out on a monthly basis, usually overnight. Asked if they're looking I to a backup generator, their response was "well this is the first time the power has gone out in the 3 and a half weeks I've been working here". The Reserve at Wauwatosa being opposed to getting a backup generator for the property should speak for itself. Just go to the apartment properties literally next door for this price. This would be worth 4 stars if I didn't spend so many hot nights without AC!

Alyssa Novak _{on Google}

May 27th, 2023

Office management changes over regularly and there is no loyalty to good residents that have been there for several years. Rent may be a reasonable price the first year, but it will increase astronomically if you want to renew your lease.
The trash compactor is broken frequently so there will be a mountain of trash bags at the front of the entrance. The hallways of my building weren't always clean and residents continuously smoked which is against policy. The power goes out regularly so be prepared for no AC. Packages are typically delivered to the main office which is never organized and a headache.
At the end when we moved out, we received not even 10% of the deposit we paid initially and we left the apartment cleaner than we came in (everything scrubbed, bleached, vacuumed, etc.).

Emily Woelfel _{on Google}

Mar 5th, 2023

Really the only noise I hear is if someone is in the hallway (talking loudly, running) - nothing major at all. This is impressive given how close we are to train tracks! The overall upkeep and appearance of the community is beautiful, although I was surprised to see the landscaping company coming through with lawn mowers and leaf blowers on a cold December day (seemed excessive). Security is overall good, although there have been package thefts over the past month. Not all delivery drivers are good about using their granted access to the clubhouse to deliver packages. Apparently management has notified them about this. I'm not sure if better signage reminding drivers to actually put packages inside would help. The apartments are in a prime location to Wauwatosa's village as well as downtown Milwaukee. There are plenty of community events, great schools and parks, a few bus stops, constantly improving bike lanes, and sidewalks. Maintenance has always been responsive and helpful with any concerns we have (which luckily has not been anything major). Overall, the staff seems knowledgeable and willing to look further into things they do not know right away and call us back when they have better info. They also do events in the summer and around the holidays (catered, live music, some raffles). I only wish there were more storage units and that rent didn't have to keep going up so much!