RJM Custom Auto Body Inc.

Timur Kholodenko (Todivetoday) _{on Google}

Mar 25th, 2024

Embarking on my search for a top-notch auto-body repair shop, I relied on stellar reviews and proximity to my home. The West Street Auto Body, with its glowing 4.9-star rating, immediately caught my eye. I spoke multiple times with its staff over the phone, brought my car, emailed the estimates (needed repairing 2 vehicles) and even chatted with the owner. However, after three-week wait, just to get on the schedule, I realized it was time to move on.
This led me back to RJM, where the difference was night and day. Why didnt I called them first? When I lived in Hopedale, the shop was a minute drive time from my house and, if I needed some bodywork, I used the RJM shop. But since I moved farther away, I thought to explore closer options.
And as before, a single efficient call was all it took to arrange both the drop-off and a convenient rental. On the 11th of March, I drove my car to RJM, and by the 21st, it was all done. The slight extension in repair time was a testament to RJM's thoroughness, as they took the initiative to involve the adjuster for comprehensive repair adjustments.
Observing the meticulous attention to detail and precision in their work, I was thoroughly impressed. My car returned to me in an even better condition than I had left it, sparkling clean and expertly repaired.
A heartfelt thank you to the RJM team for their exceptional service and dedication. Your commitment to excellence has not gone unnoticed, I am truly grateful.

Mark Morganelli _{on Google}

Feb 25th, 2024

Our Mercedes GLE450 was a year old and we had a rear end collision issue to contend with. Damage wasn't terrible, mostly cosmetic but..UGH! The paint was a multilayered white pearl finish and I just knew was going to be difficult to match. So I asked my local, trusted mechanic who he recommends for autobody work and he immediately told me RJM in Milford. He said they've been in business a long time and did great work. So I went there and couldn't be more happy that I did. Professional, courteous and ya, you could tell not new to the industry. Final product was absolutely "AS GOOD AS NEW". Paint? Perfect. A day or two after I picked up our car, I received a call from the office to make sure I was happy with the work. Luckily we don't often need autobody work for anyone that does and wants their car to look like it never happened I say, "Bring your car here", you'll be glad you did. 2 thumbs up and 5 Stars for RJM.

Jenna Ventura _{on Google}

Dec 28th, 2023

Shoutout to RJM Custom Auto Body Inc. for the amazing bodywork they did on my car. I recently moved to Milford and was greeted by a hit and run on my street, I called several places for estimated pricing and to talk to a receptionist (not a machine) to help me with my car. Before I invest in anything I do my research. I called around to several places and decided on RJM for their exceptional customer service and reasonable pricing because I knew the work I was getting done was not going to be cheap.
Tina who welcomed me with a Boston accent and probably the best costumer service Ive ever received from an auto place in a very long time made this process such a breeze. She was not only transparent but personally helped me find a used replacement door so I could save $ on having to buy a brand new one. I mean look at that detail!! She nailed it. Not only that she called me prior, while my car was getting worked on and a couple days later to make sure I was happy with the services done on my car. They even swapped out the regular window with the tinted window drom my door since my accident Ive seen 2 more on my street and a couple others in Milford, wondering if anyone still knows how to drive lol but if not, RJM will take very good care of you. HIGHLY RECOMMEND. Dont waste your time anywhere else. They are quick, transparent, and reasonable with pricing. My car looks back to brand new.