Citi

Aixa Bermdez _{on Google}

Apr 13th, 2022

From printing statements to making international transfers to automatically noting that I will be traveling abroad, this branch has helped me maneuver the many services Citi offers. The service is always polite and professional. In person or on the phone, they have never failed to answer my questions clearly and patiently. As a senior, this is very important to me.

Delia Ramirez _{on Google}

Jan 19th, 2022

Unfortunately I am having a big problem with Citibank and with this particular branch, neither the Banker Kaharen Torres staff nor the branch manager who has not made the slightest effort to help me, the only thing she has done is tell me to contact the department Bank legal by calling to the customer assistance telephone that of course every time I call they do not know how to communicate me
Both the personal banker and the manager are only there to sell accounts and do not know at all how to solve problems. The bank has been receiving deposits in my husband's account that was blocked 8 months ago due to his death, and I have not succeeded despite all the attempts I have made to have those deposits returned to the retirement system of my husband's country
I do not know why they have a manager who does not know how to solve problems, the Bank must train its employees better and not give a position to those who do not know how to handle problems. !!
I will close my 4 accounts due to the lack of service from the manager.!!

Adonis Montalvo _{on Google}

Dec 1st, 2021

(Translated by Google) I went to the branch on Saturday to open a business account and the branch manager told me that on Saturday they could not do that service
That supposedly they are going to call me, and it has been more than three days and nobody answers the phone that bank, total frustration
I went to the branch on Saturday to open a business account and the branch manager told me that on Saturday they could not do that service
That supposedly they are going to call me, and it has been more than three days and nobody answers the phone that bank, total frustration
(Original)
I went to the branch on Saturday to open a business account and the branch manager told me that on Saturday they could not do that service
That supposedly they are going to call me, and it has been more than three days and nobody answers the phone that bank, total frustration
Fui a la sucursal el sabado para abrir una cuenta de negocio y el branch manager me dijo que el sabado no podian hacer ese servicio
Que supuestamente me hivan a llamar ya llevo mas de tres dias y nadie responde el telefono ese banco , frustacion totoal