Waggle Bros Pet Resort & Spa

Jackie Jack _{on Google}

Jul 2nd, 2023

I brought my schnauzer in for a hair cut. A schnauzer cut. They (Danny) did a wonderful job. I took him back the next time and was told that he had (2) small matted areas and needed too have the hair cut short in that area, but could still get his schnauzer cut. When I went to pick him up the owner was not there and I was given him by one of the persons that work there who spoke VERY little English. My dog was cut NOTHING like a schnauzer! I telephoned the owner and she gave a dry apologize,but did nothing more than that. Mind you they did such a good job the first time I pre-paid for his SCHNAUZER cut. But thats not what I got. I then asked her so how much is a shaved down cut like what was given to him and she said oh its the same price. Needless to say I took him back again to give them another try. This time he had a cut on his heel. They messed up his beard (it was one sided) and they COMPLETELY shaved him down like a grey hound! The owner pretended to be this super nice person in the beginning, but Im finding out something different. I asked her how much for the hair cut because it was not a schnauzer cut and again she said &75. The price is the same. I will never take my dog back there again! If she would have been apologetic and adjusted the price, ( mind you this is the second incident) I would not be writing this. Consumers need to be aware. Business owners need to realize that the same service they expect when they become customers, is what their customers want too. Accountability, a sincere apology and a fair and honest resolution. In life the same way we treat people is how we will one day be treated. Dont take your dog here,

Maria Aydemirova _{on Google}

Feb 20th, 2023

I absolutely love the staff here . Ive been bringing my pup here for a fee years now and was really upset when they closed their original location but so happy they returned . Would not go anywhere else !!!

Diana Garcia _{on Google}

Jan 28th, 2023

My dog (a picky client) LOVED this place, shes now been groomed with 2 different people and she looks adorable every time. She actually gets happy when she walks in, which says a lot!

Scott Maroon _{on Google}

Jan 1st, 2023

Great service and great grooming!!