Enterprise Rent-A-Car - Closed

Prince _{on Google}

May 19th, 2021

Horrible service. Went there to pick up a rental that I reserved and the manager name called Erica had the worst attitude ever. She was trying to give me a car with a flat tire or have to pay extra for exact similar one. I tried to speak with a manager and she said she is the only one at the place!!!
Prior she took my ID and credit card and claimed she lost them. I called the cops and filed a police report.
That place is a scam!!!

James Day _{on Google}

May 12th, 2021

Needed to move a pickup from one Enterprise location to another. Went through main 800 number who confirmed change. New location didn't have a car nor any update that this change was made to their location. Called 800 again and sent to another pickup location who again, didn't have a car for me nor any update from Enterprise HQ of this change. Got confirmation emails showing new locations for pickup but updated locations never got word. Almost missed my flight. Customer Care didn't care. What a mess.

Isaias Lopez _{on Google}

Mar 13th, 2021

Poor communication, that was my experience !

Lee Parks _{on Google}

Mar 10th, 2021

We made a reservation and after walking 2 mi to get here they tell us that they don't have any cars and then want to charge us more for an upgrade. Absolutely terrible.