H&R Block

N H _{on Google}

Apr 4th, 2024

My review is strictly for Mary Ann Kopp. The location and reception area were a hot mess. I recommend Mary Ann. Shes very knowledgeable in the tax world and explains things so you understand. She gives good advice so you get the most out of your tax return. As for the location and the reception area I would give it zero stars. The receptionist was awesome but there should be two of them. The one was answering the phone, scanning documents, trying to check people in, and having other tax preparers interrupt her constantly. One tax preparer even scolded the receptionist in front of everyone which I thought was very unprofessional. The receptionist handled everything with a smile on her face and couldve used a lot of help. Im hoping next year Mary Ann is at a different location. The same tax preparer that scolded the receptionist also pissed off one of her clients. He sat in the reception area after they were done and was not happy with her. Said a few choice words out loud and he got up and left. The tax preparer then decided to shut the main door to the reception area just in case he comes back, like they were scared he was going to retaliate. I didnt feel safe after that as it was very tense.

Sherri Radick _{on Google}

Apr 2nd, 2024

Fast, Accurate, Knowledgeable and Friendly

Jewel Lynch _{on Google}

Mar 20th, 2024

Mary Ann Kopp is a very knowledgeable, caring, and Professional Tax Preparer. She gets me all the deductions and credits I qualify for.