Holiday Inn Express & Suites Mentor (Lamalfa Conf Centre

Bob Mahoney (BobMods) _{on Google}

Oct 19th, 2019

This was the worst hotel experience I've had. They ran my card for the deposit ($140) 3 seperate times. Between buying the room on Priceline that night plus the 3 deposits and a trip to the gas station combined at the same time, all charges overdrafted my account at $34 a pop. If it were charged correctly, it wouldn't have been an issue.
It took weeks for all but one deposit to come off, but I am stuck paying a fraudulent $140 deposit on top of 5x overdraft fees ($170) that I cannot dispute any further, and the hotel will do nothing about.
To top it all off, housekeeping was relentlessly knocking on my door starting at 8am on a Sunday morning.
Needless to say, the whole thing was infuriating and I'm never staying Holiday Inn again.

Ryan W _{on Google}

Aug 1st, 2019

Place is trash its DIRTY THEY USE DIRTY PLATES CUPS ECT THEY DONT CLEAN THE FLOORS THEY DONT CLEAN THE DISHES THAT HOLD THE FOOD EVERYTHING IS RE USED MARTY TREATS HIS EMPLOYEES BAD EVERYTHING ABOUT THE PLACE IS GRIMY I DEFF WOULD NOT RECOMMEND IVE WORKED THERE FOR OVER 3 yrs trust me THEY OFFER YOU MORE THEN WHAT THEY HAVE TO EVEN OFFER YOU OVERALL JUST RAN VERY POORLY

Katie Kingsborough _{on Google}

Jul 19th, 2019

Not the most up to date but spacious. Breakfast and pool are nice!