Baskin-Robbins

Erin Pipes _{on Google}

Feb 1st, 2024

Horrible customer service. I meant to order a medium mint chip shake and accidentally said peppermint chip shake. The lady handed it to me and I noticed it looked pink with no chips in it. I said I meant to order the mint shake with chips in it.. this doesnt look right. She said no you ordered the peppermint shake. I said well that was an accident, I wanted the mint chip. She would not take the drink back and exchange it, she said its already made I cannot re-make it. I was shocked. I had to buy a second shake. I bought it and she handed me a large.. she says I made it large for you I didnt ask for a large. Im not going to drink that much. I just wanted the medium mint chip. Now I have a medium peppermint thats going to waste, AND half a large mint chip that isnt even my correct order.. who knew they had like 14 types of mint and unless you said the exact correct phrase youre getting jipped ??? They could have clarified when I ordered. They could have just exchanged the pEpPeRmInT for what they knew I wanted.

Sonja C. _{on Google}

Jan 9th, 2024

I order my daughter birthday cake here it was delicious

Erica Phillips _{on Google}

Nov 26th, 2023

I called this morning before I made a trip to thr location to ensure they were open. I was told they were operating normal business hours. Apon arrival the doors were locked and the staff never came to the door or acknowledged us. They looked at us and continued as if they did not see us.This was around 11:18. I will not be returning to this location again.