Ignition Salon

Cali Taylor _{on Google}

Apr 27th, 2017

I bought a prepaid visit for $40 they were advertising for where it was including a manicure or pedicure, hair cut and highlights, and a gloss therapy that had a 6 month life on it. The only service I received was the manicure which I paid a little extra for and got the gel polish, the experience was awkward and she seemed pushy, and my nails not only were not the color I had asked for, but they weren't even filled in all of the way. She didn't shape them, or really even do anything to my cuticles, my nails looked horrible and I was overall extremely not impressed. Here's where I get angry: I made an appointment for my hair services (which I had already PAID FOR) and I had called to reschedule it for another day and there was no answer. Called again, no answer so left a message. Never got a call back so I waited a couple of days, called on the 19th again and they didn't answer, but now on their message machine it says that I would have had to call by December 17th to make my appointment, which I had called between the 10th and the 15th repeatedly and left messages with a callback number every time and never received a call back. It's been a month and I still haven't heard anything from them and I know they aren't going to reimburse me. I paid for these services only to be ripped off and ignored. I will tell everyone I know not to go there, and leave a review on every site I can so people know not to go there. Very unprofessional and doesn't care about their clients or future clients for that matter. Would rate ZERO if I could.