Summit Credit Union

Ed Lemay _{on Google}

Mar 28th, 2024

Liesel was both personable and professional and rectified my rather complicated issue quickly and to my full satisfaction!

Jeremy Mason _{on Google}

Mar 14th, 2024

Have hidden fees, utilize e-billing to hide fees from account holder. Sets reoccurring fees with no follow up or communications with the account holder.

sof _{on Google}

Dec 15th, 2023

they video teller did not let me withdraw money from my partners account the second time around. the first teller asked me some verification questions and i was able to withdraw but the second teller said since im not on the account or have a joint account, i cant withdraw any money. scam, i wasted my time driving there, it makes no sense. the policy should not change.

capitalcityperformance _{on Google}

Oct 9th, 2023

This was once the best summit branch/only one if you didnt want to get extremely irritated. That has changed, all the useful people at this branch are now gone and three times the people are now in their place. So sad, nothing but mush heads w no idea what is going on. Pathetic. And of course garbage music playing way too loud, that helps.

Sir Pants _{on Google}

Oct 14th, 2023

Their app is clunky and the GUI isn't great. I had a business account, a business checking, and a business savings. I was completely unaware that because I didn't hold a grand balance that they were a parasitic draw on my account untill several months after it had began. No notification of this. After closing all accounts to move to my preferred CU, I was informed via telephone number on the back of my card that I was less than $.40 away from receiving any rewards. After over an hour of navigating the telephone menu, speaking with two people, and being placed up multiple holds was I told that they can no longer find the information I was told 20 minutes ago because I had closed my accounts. I got literally nothing back from the lender. The local brand staff are fine, but taking money from a small business and wasting my is so frustrating. I truly cannot recommend Summit Credit Union. I've already spoken to the relevant supervisory staff and they spoke with whoever they answer to. No recourse. Lost time and wages. All rewards completely gone