Papa Johns Pizza

Lora Jones _{on Google}

Apr 9th, 2024

I wouldn't even give this location and the manager (Xavier Marsh) even one star!! This is second time that I had an issue with getting things that I paid for. The first time, I let it slide and didn't call about it. But when I placed my order (which I found out was through a call center before I actually made my call to the county line rd site. Spoke to that manager who was from the start an all out you know what...to have him tell me it would be almost 2 hrs before I could get what they left off my order and that they can't refund anything. He was very rude and not professional at all. He told me that if I didn't like what he was telling me that I could call Corporate and make a complaint. I asked for that number and he had the audacity to tell me to Google it and he couldn't help me anymore and hung up. So I did what he said and it's a whole process bc nobody is actually going to answer the phone. I called the location back and when I put in the prompt to speak with a manager, I heard him say oh that's s and s gonna be good before he said Papa Johns can I help you! When I told him my name he said yeah and that since he told me to call corporate that he can't do anything. I said I was willing to have the driver bring what I paid for back in 2 hrs, he said that his driver just walked in and told him they did deliver my complete order with all sauces. I asked for his driver's name bc this was untrue. He said he is not giving me any info and for me to deal with this with corporate but that they would back him and driver. This to me is so unprofessional and he needs more training on being a manager and dealing with the public!!! He was young and a smart *** and that gives an example of what these places are hiring and promoting! My young adult children would never speak and ask how this young adult did. It's a good thing that I have a camera out side and have the drivers license plate number and that non-managers name. I gonna call our local news stations about this bc who else has been charged or being charged for things they ordered and not getting delivered. Is this how they are making their money at this location to pay employees?? Oh and I was told by this manager that they only have one driver! Guess that's why they have a lower Google score along with who is in charge there! I'm over them and will NEVER ORDER AGAIN FROM THIS LOCATION or even any Papa Johns bc of this experience! Too bad I had to even give them an one star!!! Being honest they are a negative 5 thanks to how they handle things!!

Wanda Whitaker _{on Google}

Jan 29th, 2024

A rude woman that worked there slammed my hand in the door and broke my hand

ali ALICIA NERD GIRL harper _{on Google}

Jan 23rd, 2024

all i wanna say is, i ordered bacon cheese sticks and normal cheese sticks through DoorDash. and i put a extra side of pepperoncini on it thinkings i was only gonna get 2. whoever gave me 15 of them, thank you SO MUCH. the breadsticks were amazing but the fact yall loaded me up on them pepperoncinis i love you.

Jamie Brown _{on Google}

Jan 8th, 2024

The food arrived piping hot and on point. There wasn't a long wait for it to be delivered and the person taking and delivering the order was super friendly.