River Edge Behavioral Health

Katie McKinney _{on Google}

Feb 8th, 2024

A family member was inpatient at this facility. It was irritating enough when visits were cut short because they were running 15-20 minutes behind and wouldnt extend visitation to make up for the time that they were late. Or when you bring the patient items and they lose them or dont give them to the patient until you call them out on it. But with pediatrics, they dont take into account hardly at all what the parents say. They focus on the kid, what they say, and their current behavior. Even the discharge nurse told me Yeah. This is a honeymoon period for most of them. Where they will behave here and then go back to their behaviors when they get home. So this place is pointless then. At least at the other facility they listened to the parents and acted on that versus listening to the kid that will act like an angel so they can get out because they dont want to be there. They even wrote down that triggers was being made to do school work and being told what to do. Things all kids experiencebecause they are kids. Her time in this facility was useless and pointless. I am hurting because I was hoping that my child would come back better than when she went in. Like the last time at the other facility. But that didnt happen and all of this was for nothing. It was serious and dangerous behavior that got her sent there and ultimately nothing was done about it other than therapy to have her talk about it. That could have been done outpatient and been just as pointless. They took away all her diagnosis that a neuropsychologist had made after multiple days of testing based off their impression of her when she is trying to act good so she can go home quicker and gave her a single simple one. Then they make her appointments at the outpatient facility without bothering to ask us when would work best for us. We discharged on a Saturday with the follow up appointment on Monday so we have no time to change the appointment. I told them just to cancel it because I had lost all faith in this place and we couldnt make that appointment anyways. The one positive is that they give you a 5 day supply of what medicines they didnt take away, that were given for a reason without substituting it for something else that might work better, and also call in a 30 day supply to the pharmacy so no dosages are missed while transitioning home. But the negatives greatly outweigh the positives. At least on the pediatric side. I cant speak about the adult side because we havent had any experience with that side. We will not return here. Even outpatient. Much better experiences at other facilities where true improvements and differences were made. This was basically just 7 days of a completely useless camp where not a thing changed except to possibly make things worse due to taking away meds and not replacing it with anything. If your child needs inpatient care, please seek it elsewhere if you are wanting them to receive actual help.

Vicky Jackson Battle _{on Google}

Nov 4th, 2023

Terrible experience. Regretting ever going there...

Dez Partlow-Greer _{on Google}

Aug 30th, 2023

I work at a different behavioral health facility, and myself, and co workers came to visit their supported employment! The staff was friendly, informative, and very open minded. They welcomed us with open arms! I love their space its so big, and beautiful

Guppy Jones _{on Google}

Oct 24th, 2023

This is my first time leaving a bad public review for a medical professional. Do not go here if you have chronic conditions especially ehlers danlos. The psychiatrist disregarded my medical concerns in favor of her personal bias and the opinion of my fiance who has not been in charge of my medical care for over a decade, and disregarded side effects listed on the actual pamflet given with the medications, putting me in a dangerous position with my heart health. She then chose to blame me for my pain and made uncalled for assumptions about myself and my medical history. I recommend that the staff here be retrained or sent back to school to get familiar with new research. I am very concerned about her ability to care for others with chronic genetic conditions. The rest of the staff come across as very caring and understanding of what I needed in a given moment to manage myself before my appointment thank you so much to everyone who helped me it is greatly appreciated