Sleep Number

Melissa Rodriguez _{on Google}

Sep 10th, 2023

Our salesman Jeffrey was very informative, very patient, was not in no kind of hurry to push/make a sale. He made sure we were happy with our purchase before signing anything. He was awesome!!

Brian Richards _{on Google}

Aug 7th, 2023

Jeff is a knowledgeable, courteous & friendly salesman. I recommend him to anyone who is in the market for a mattress or related item.

Karen Avey _{on Google}

Aug 1st, 2023

The store representatives went above and beyond to meet our needs. We definitely felt like a valued customer.

Kevin Nichols _{on Google}

Feb 14th, 2024

I bought a bed 15 months ago and spent a ton of money. I have had to replace the motors and actuators that control the adjustable base on one side which they did warranty for one year. Now the other side has gone out and they are making me pay for the parts and $215 for another company to come and install them. Considering the amount of money that you spend on the bed and they only warranty the internal components that actually run the bed for one year is absolutely ridiculous. They claim that it's another company and they have no control over the warranty policy of the base but we spend enormous amounts of money on these beds and honestly I feel like I got a lemon right now.
Well in response to your base. It sucks. Maybe management should consider providing a better product to its customers if they would like to keep them or the manufacturer actually backs their product.
I won't ever know because your base and failure to provide any kind of common sense reasoning to the situation will not lead to me buying another one.
Hopefully you got a good base in yours at home.

blausey13 _{on Google}

Sep 20th, 2023

Be careful when purchasing a bed from sleep number. They speak highly about their refund policy, and that if you arent satisfied with the quality of sleep, then you can return everything. What they dont tell you is they will charge a $249 pick up fee and make you call the 1-800 number where they make it difficult to return anything. I was also told they wouldnt take the base we purchased back because it was a final bill of sale item. After to talking with other bed companies, they would still take the item back if one was dissatisfied. Overall, the bed has some cool technology, but it felt like an air mattress to us. I think it would have been a better experience if the customer service department/return department would honor their word. Would not recommend them for that reason