Ship Smart Inc. in Los Angeles

evan hamilton _{on Google}

Jan 27th, 2022

Worst place to go people are very unkind and unprofessional. Will give you an estimate then triple it when time to pay. Will Threaten to ship your stuff back if you do not consent on the spot. If this ain't a scam I don't know what is. It's amazing that businesses like this can even be allowed. Avoid this place like the plague.

E Train _{on Google}

Sep 9th, 2021

Estimated price is not the price they will give AVOID. This place will scam you. You have been warned.

Robin Cabello _{on Google}

Feb 26th, 2021

Ship Smart Inc. in Los Angeles earned every star on this review! They were exactly on time and finished quick! Not a single damage/scratch on any of the furniture they moved. I don't think I will be moving again any time soon Ship Smart Inc. in Los Angeles.

Margot M. _{on Yelp}

Nov 2nd, 2021

I hired Shipsmart, their office out of Santa Fe Springs, CA, in August 2021, to handle a small move from CA to TX of about 25 items for a client of my small concierge company. What a horrible experience! The company is poor at communicating, difficult to reach, inaccurate at estimating costs (the final shipping cost was more than double what they estimated), and very poor at prompt performance timelines. Service through them drags on and on. They also told MY client, the customer I referred to them, inaccuracies and outright misrepresentations about information communicated to me and then back to the customer...Making me look bad in my client's eyes. Tread lightly with this group. In my experience, they are disorganized, inefficient and practice poor business ethics. Thanks Shipsmart, you really screwed me over.

Megan Murphy _{on Google}

Sep 1st, 2021

Predatory scam
This company will WAY overcharge you for a service that they claim is their specialty. They say that moves that are around 2000 lbs are “right up their” alley, well my move was 3000 total (including their packaging crates/pallets) and they charged me $8000. Not only that, they will never give an exact timeframe for the time your furniture will arrive until it’s actually at their warehouse in the arrival destination. They also contract warehouses with people who are rude and unprofessional, like Danny at All Points Shipping in Denver, CO. I was recommended ship smart by another moving company (All My Sons Moving) and I thought that because they were recommended they would be a good fit. I wish I had just got a U-Haul and did it myself. It would have saved me time, energy, and money. If you think $8000 is a reasonable rate to move your apartment, then go ahead with shipsmart, but if you’re not interested in being scammed look elsewhere. Also, the point of contact who I was assigned, Robert Chance, is unprofessional and disrespectful. When I asked him AND Danny how they would delineate my personal belonging from the furniture of the other customers on the truck (thats right, they showed up with an already half full moving truck filled with a strangers furniture during a global pandemic) neither of them could give me a solid answer. Read my google review about All Points Shipping to learn more about the amateurs they contract to handle your personal belongings. Can’t warn people against this “company” enough, it’s absolutely predatory. I’m beyond disgusted and disappointed in the way Ship Smart handled my order, from start to finish