LTD Commodities

mary ann visoky _{on Google}

Nov 13th, 2023

Customer service department is terrible people who take orders are charge me three times for one order and didn't get back to me absolutely ridiculous

Bliss _{on Google}

Oct 6th, 2022

I love my laundry room accessories.. I bought the Wall Sign,the Door Knobs and the Rug

Donna Russo _{on Google}

Jul 6th, 2022

ZERO STARS..DO NOT ORDER...HORRIBLE RETURN POLICY..I placed an order 10/27, but never rec'd confirmation email nor was it showing in my order history; on 11/8 I placed another order thinking I must have messed up and not submitted the order. The VERY next day, 11/9/22, my package arrives from the order I placed 10/27!! I immediately get on chat with a LTD rep and ask to cancel the order placed 11/8 that had not shown shipped yet and was told they could not stop the process because it was already "invoiced for delivery in our warehouse." Whatever that is supposed to mean; they probably have a whole list of bullcrap excuses on a sheet of paper to tell people. Then I was told I can call when I receive order for a return label costing me $7.99 to send my order back. Told them I hope the 7.99 is worth the loss of a customer and Christine then says, "Thank you for visiting. It was a pleasure serving you." YEAH, I bet it was. What kind of customer service is that???? NO MORE ORDERS FROM ME!

michael oster _{on Google}

Jun 29th, 2022

DO NOT ORDER FROM THIS FRAUDULENT COMPANY! Less than an hour ago I purchased a set of deck and stair lighting from LTD Commodities LLC.. When I found a similar and better rated product I immediately contacted them to cancel my order, (LITERALLY 15 MINUTES LATER) I was told @ 8:30am, that the order had not entered into their system and to call them back in 20 minutes, and then they would be able to do so. I called them back at 9:00 am and was told that unfortunately, the product was already processed and they couldnt cancel the order or remove the purchase from my credit card. After repeatedly being told by this representative and then her supervisor I was told the same thing. When I made it clear that I would rescind the charge with my credit card company and report the charge as fraudulent, the supervisor ended the call by asking if there was anything else she could help me with. I said sure, direct me to your review page! BEWARE OF THIS sneaky practice!

Debs Email _{on Google}

Dec 1st, 2021

Claims $200 in product was shipped. FexEx has nothing. Called and was met by VERY RUDE customer service reps. Was told no one in corporate to speak to, no Manager available and that I needed to call FedEx and find out where my package is (which was never shipped). RUDE AND TOTALLY UNPROFESSIONAL!!!