Cricket Wireless Authorized Retailer

NhànAmy _{on Google}

Apr 21st, 2022

Nhân viên không mun m ca cho khách vào mc dù ã 10 gi 22 phút sáng. Thái phc v rt hng hách khi khách gõ ca và cô y nt n khách " Hold on ". Lúc ó cô y ch i loanh quanh vi my cái in thoi trong tim. Tôi s không n tim này na. Cricket tuyn ngi làm thiu chuyên nghip.

Martin Cruz-Laporte _{on Google}

Jan 16th, 2022

Good service, bad signal

Robyn Bailey _{on Google}

Nov 29th, 2021

Talk about GREAT customer services and willingness to help, Elena & Eric? were Awesome :) They are always there with a smile and even though I had a horrible experience online and even calling the customer service - Going into a store and being greeted with willingness to help and understanding actually turned out better. I would give them more than 5 stars if I could, to be honest. Thank you Elena again...

Kevin Dispain _{on Google}

Sep 1st, 2021

Outstanding service I have never been in the store and have not left a satisfied customer I get the Ultimas in compliments to Eric and Alayna. No matter how much the handful I can be they always have aces see to it that I get complete customer satisfaction when I walked in the door for what I wanted to accomplish. I highly recommend if you live in a Lilburn area or anywhere come to this cricket!

Janelle Cotton _{on Google}

May 3rd, 2021

If I could give this store 0 stars I would. I purchased a phone on a promotion with Giselle G. Whom was on her phone during our ENTIRE transaction.
She was very nonchalant and uncaring. I asked to put my own SIM card into the phone and open the phone myself, during COVID I prefer the least amount of touching as possible. She told me that her manager requires her to do this. I asked her to call the manager and she decided to give me the phone without doing so. I figured at this point she wasn't being honest.
I purchased the phone using the wrong card and asked them to
return it to my card so I could use the correct card. Giselle called manager Maria to ask her and Maria kept telling me that if I wanted to return the phone( which I didn't) that I wouldn't get any money and that they couldn't charge my other card. This didn't make sense. They told me that I had to call Cricket .. WHY? I just bought the phone 5 mins ago in the store. Why would I need to call Cricket?? Well I called Cricket and they said from their end the transaction is processed as cash so I need to go back to the store. Well guess who has to pay the Cricket Store a visit AGAIN? me! all because Giselle and Maria were so unconcerned and incompetent that they are costing me more time and money. This is the reason why try not to patronize " Authorized Dealers" they don't care about the customer. Only the money that they can grab from you and go. They will not assist with anything unless they can nickel and dime you for it.
I will not patronize this store again and would advise that you don't either. If you happen to, double check and triple check everything and if there happens to be a mistake, you will most definitely be out of time or money.
Thanks for nothing Maria and Giselle.