Burger King

Karen B _{on Google}

Apr 26th, 2022

I have been to this location several times and customer service is terrible. I return only because I enjoy the food. It's not uncommon to have to wait in drive thru for 20 min, but I try to be understanding as they are likely short staffed. My most recent experience was I ordered ahead on the mobile app. I waited in drive thru for 15 min and there were still 5 cars in front of me (2 waiting to order). I was on a time crunch and would probably have to wait another 15+ min to get my order. I couldn't continue to wait and was able to leave drive thru, but the app wouldn't let me cancel my order. I tried to go inside to see if it would be faster, but the dining room was closed. I contacted Burger King customer service on the app asking that they not charge me since I didn't receive the food. It took 2 days for them to respond and when they did they said they can't refund or cancel my order, but I can go to the same location to pick up my food. I went back to the drive thru and was told they don't have my order and they can't fulfill it. Even though I had the email from BK customer service, the manager said they cannot fill my order I would need to call my bank to dispute charges. Terrible customer service and I will not be coming back. I went down the street to Carl's Junior and they made up for my bad BK experience. Food was fast and fresh and they gained a returning customer

Breanna Reid _{on Google}

Mar 3rd, 2022

Stopped by here after work and sat in the drive thru for well over 10 minutes (not Exaggerating) waiting to order. No one came on to even say sorry about the wait or give any explanation. As Im sitting there I see a worker go out back behind the dumpsters and presume to smoke!! So unprofessional even for a fast food place, I will never stop at this location again

TheHawksTV _{on Google}

Feb 24th, 2022

Id give them -5 stars if I could. This place is terrible. Its drive thru only most of the time. Thats fine. The problem is theres two lines for the drive thru. Yet, they will service people in one drive thru line and forget about the other line. Why not go back and forth from line to line servicing customers?
They continue to have a free deal with T-Mobile Tuesdays and then when you try to redeem it, it wont allow it giving an error that its not valid or saying it breakfast hours. Get it together.
I dont recommend Burger King. I dont recommend anyone spend their hard earned money here or even waste their time coming here.

Christopher Scandura _{on Google}

Feb 17th, 2022

Horrible wait line at the drive thru. Didn't move an inch for over 15 min after I arrived and placed my order. And for Google to indicate that as "not very busy" seems to be a failure on however that's determined.

Chris Droge _{on Google}

Feb 13th, 2022

What is the whole point of going to a fast food restaurant, when it isn't fast? I ordered a croissan'wich and a mocha coffee, and it took 15 minutes in the Drive-Thru to get. I don't know if they're understaffed or what, but this is not acceptable. Not only were they slow, they got my coffee wrong. They also overfilled it and I had to clean coffee out of my cup holder in my car. Thanks for a wonderful start to my day