Safelite AutoGlass
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1761 Columbia Ave
Lancaster, Pennsylvania 17603 - (888) 843-2798
- Website
Hours
Chamber Rating
About
Safelite AutoGlass
Get your auto glass damage fixed with the safety of contact free services and the expertise you expect from Safelite AutoGlass. Leave your keys on the dash prior to mobile service or drop your car off at our location. For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Lancaster area, turn to Safelite AutoGlass. Those in Lancaster and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 1761 Columbia Ave, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!
Products
- Auto Glass
- National Lifetime Warranty
- Glass Cleaner
- Car Glass
- Truck Glass
- Van Glass
- Windshields
- Door Glass
- Car Door Glass
- Wiper Blades
Services
- Auto Glass Installation and Repair
- Vehicle Glass Repair & Replacement
- Windshield Chip Repair
- Windshield Crack Repair
- Windshield Repair
- Windshield Wiper Replacement
- Same-Day Service
- Insurance Paperwork & Processing
- Back/Rear Glass Replacement
- Side Glass Replacement
- Power Window Repair
- Power Window Regulator Repair
Languages
- English
- Spanish
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Safelite AutoGlass?
A The phone number for Safelite AutoGlass is: (888) 843-2798.
Q Where is Safelite AutoGlass located?
A Safelite AutoGlass is located at 1761 Columbia Ave, Lancaster, Pennsylvania 17603
Q What is the internet address for Safelite AutoGlass?
A The website (URL) for Safelite AutoGlass is: https://ad.doubleclick.net/ddm/clk/318369418;146857522;s?https%3A%2F%2Fwww.safelite.com%2Fstores%2FLancaster%3Futm_source=yext&utm_medium=list&utm_campaign=local&y_source=1_MTc4NzAzOC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Safelite AutoGlass?
A Safelite AutoGlass employs approximately 20+ people.
Q What days are Safelite AutoGlass open?
A Safelite AutoGlass is open:
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 7:30 AM - 5:00 PM
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Q How is Safelite AutoGlass rated?
A Safelite AutoGlass has a 4.0 Star Rating from 118 reviewers.
Hours
Ratings and Reviews
Safelite AutoGlass
Overall Rating
Overall Rating
( 118 Reviews )Ashley Erin on Google
The staff was relatively kind, definitely professional, however if you promise that a job will be done in less than an hour it would probably behoove you to follow through on it
Jaime Lopez on Google
Very unprofessional Bad install
Manny Acuna on Google
Great place make sure you ask for OEM if you want original glass
Gary Principato on Google
Service was good and the people were very nice.
They explained the work and procedures in detail and were very helpful.
Lisa Halout on Google
Worst customer service they had my VIN number so they should have known my car had rain sensor. They showed up the day of install with the wrong windshield. They reordered and then the day they were to come they called to say they didnt receive the windshield. They said they would call Tuesday to reschedule. Tuesday came and went so I called and this time I agreed to bring the car in for an appointment. I arrive drop off the car then I get a call to be told the new windshield had damage and they were calling to see if I want to see it and still like it installed? Why would I replace a damaged windshield with a damaged windshield? I asked them why they would not check their product before a customer comes in to save them the frustration and the answer was we only get them in the morning. So why didnt you check for damage and call to advise me to not waste my time coming in when you received it this morning? Or maybe you didnt? Sounds like that would be good customer service! So I tell them I am done with using them and I will go elsewhere and the service was unacceptable. The guy I talked to on the phone brings the car around and I go outside to get in and I cant use my key fob to unlock the door. I go back in and said someone did something my key fob isnt working. He comes out and does something I didnt see what and magically it works again. Not sure if that was intentional or not. I am sure as long as things go smooth for this location people have seem to have a good experience but when things go sideways they dont know how to effectively handle it. You are a service company so saying Im sorry for the inconvenience, not offering a damaged product, offering a resolution that is acceptable, and saying we should have been more prepared would have gone a long way. Instead I am now taking my business elsewhere. When you pay for a service you shouldnt have to worry about making a decision that wouldnt be acceptable to anyone.
Overall Rating
Overall Rating
( 118 Reviews )Write a Review
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