Massage Envy - Laguna Beach - PERMANENTLY CLOSED

Mary Bogner _{on Google}

Jan 5th, 2020

Came in to get my balayage touched up. All the reviews about this place seem to be about Benji Pow but Bianca was great! They brought me hot tea while I waited until Bianca got me in the chair to talk about what I wanted for my hair. She was quick and efficient and her assistant was awesome (the head massage during the shampoo may have been my favorite part). Really happy with the way my hair turned out. Plus the blowout left my hair super soft. Tips are cash or Venmo only.

Jana Alm _{on Google}

May 14th, 2019

Peter Is absolutely fantastic. He made my sciatica and neck pain go away.

David S Watkins _{on Google}

Dec 8th, 2018

Not fancy but you can find a masseuse that is good and with a plan pay reasonable rates.

cherie young _{on Google}

Nov 29th, 2018

BEWARE OF FRAUD AT THIS LOCATION!!!! Class action lawsuit/Small claims coming soon!! They stole $1400.00 of our money. Management in Store (Terri), Corporate (Michelle-District Manager) and several other names Doug, Bradly, etc recorded from other locations were supposably dealing with our situation and have done absolutely nothing. The absolute worst!! Wont return calls or messages. When we were able to speak with someone wed be put on hold forever ....no one would ever pick back up and they are extremely rude and unapologetic for anything. Worst customer service ever!! Completely unprofessional!! I found out at another location that Laguna Beach location canceled my membership without me even knowing. And ALL of my history was erased from the system. Lots of shady stuff going on. Make sure you are checking your bank statements monthly and getting print outs from them of your services monthly. They ask for a card to keep on file and keep all cards that you are using to pay for services on file. Weve been dealing with them for over 8 months and are fed up. Still havent heard from Corporate, Owner, ETC. CLASS ACTION LAWSUIT/SMALL CLAIMS COMING SOON!!!