PNC Bank

Michael Porta _{on Google}

Feb 11th, 2024

An employee Laura reached out to me and left a voicemail requesting I come in to discuss additional benefits i can be receiving through my account. I normally never entertain calls or voicemails like this but this time i called back and scheduled an appointment just to see what they had to offer and I figured I can get some information on mortgages.
In the time I spent at the meeting I thoroughly enjoyed speaking with the staff. They were all very friendly and were helpful with presenting multiple different options i could do to maximize my money growth that i didn't know were options. These included higher yield, short term CD's (under 1 year maturation) and written requests for an exception of higher yields from PNC in savings (at the time it was possible to get up to 4.5% which is literally over 100x the APY i was getting in my virtual wallet).
I had a very positive experience in the PNC branch and hope other PNC customers are encouraged to take the time to meet with someone at PNC as well for their individual needs.

Elaine Booras _{on Google}

Feb 2nd, 2024

Unfortunately, I have to edit my original five-star rating to one star. Since the ORIGINAL staff has left, good luck getting anyone to answer the phone, much less answer any questions pertaining to your account. Younger isn't always necessarily better. It seems that the more senior staff has been replaced with younger staff, who really don't seem to care about its customers. We have since left the area but won't forget how this bank went downhill once the staff changed.

George Buzzell _{on Google}

Jul 22nd, 2023

Sat waiting in the lobby for a full hour waiting for a banker, only for 2 bankers to become free just to take 2 people who came after us, plus one of the tellers was rude to a older lady who had trouble speaking English, completely unprofessional, especially for a bank

Alexa Petruska _{on Google}

Jul 6th, 2023

This was the first time Ive had a bank with a public notary refuse to notarize a document that wasnt related to a PNC loan. Every time I go to this place I leave with a headache. Time to bank elsewhere.