Budget Car and Truck Rental

Chamber Rating

Verified Member
1.4 - (30 reviews)
0
3
1
2
24

About
Budget Car and Truck Rental

Rent a car in 60 seconds! Budget Car and Truck Rental of Kansas City has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Budget Car and Truck Rental?

A The phone number for Budget Car and Truck Rental is: (816) 243-5757.


Q Where is Budget Car and Truck Rental located?

A Budget Car and Truck Rental is located at 1 Nassau Circle, Kansas City, Missouri 64153


Q What is the internet address for Budget Car and Truck Rental?

A The website (URL) for Budget Car and Truck Rental is: http://BudgetKC.com


Q How big is Budget Car and Truck Rental?

A Budget Car and Truck Rental employs approximately 20+ people.


Q How is Budget Car and Truck Rental rated?

A Budget Car and Truck Rental has a 1.4 Star Rating from 30 reviewers.

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Ratings and Reviews
Budget Car and Truck Rental

Overall Rating

Overall Rating
( 30 Reviews )
0
3
1
2
24
Write a Review

Noelle M. on Google

image NIGHTMARE!!! BEWARE!! Took 30 minutes to get my car when I arrived and gave me complete opposite of what I reserved. Then the next day to get back to the airport the car wouldnt start!! The thing only had 15k miles on it so clearly they dont maintain their cars. Save yourself the trouble and rent elsewhere.


Emily Jacobs on Google

image I made a reservation online and accidently clicked I would be returning the car to a different city. When I arrived in Kansas City I spoke with the woman at the front desk and we discovered my mistake, I said I will definitely be returning the car to the Kansas City Location and to please change any documents to reflect that. She said everything was changed and corrected and I would be charged the regular amount.
Once the charge came through on my credit card it was TRIPLE the amount that is was supposed to be because the documents were never corrected!!! I tried to call them on several occasions with no communication. DO NOT RENT A CAR FROM THEM!!!


April H. on Yelp

image I haven't had any of the chargeback issues that other reviewers have had (will edit if there is any), but this location was great for what I needed. The pick up and drop off process was easy. The staff wasn't overly friendly, but they provided the service necessary and weren't rude. I did have to wait for a vehicle at pick up, but the wait was less than 20 mins due to the vehicle being cleaned. There is a gas station less than a mile away that is 24 hrs, so filling up before returning is very easy


Catherine A. on Yelp

image Don't ever rent a vehicle from Budget at the Kansas City airport or anywhere for that matter. I rented a car and drove less than a hundred miles to visit my family. One of our friends noticed a blister on the front tire. I took the car to a local tire shop and the owner recommended I replace the tire to prevent a blow out on the freeway back to the airport. After plunking down $188 bucks I was back on the road safely to the airport to return home. I explained what had happened to the employees at check in and they wouldn't even look me in the eye. As if they pretended this would all go away if they didn't acknowledge what had taken place. I filed an insurance claim with the corporate office and was immediately denied. They said I should have noticed upon receiving the car. btw, the car was filthy with mud and dog hair when I picked up but I overlooked that. I am not a service technician so as an owner of a large company with safety concerns for its customers I would have paid the claim. They had a brand new tire and I had a credit card bill for $188. Do you know what could have happened if that tire had blown out of the freeway?? At 75 miles an hour that could have caused a wreck or even worse.... I highly recommend you choose any company other than Budget if you care about good customer service and the safety of yourself and your family.I would be surprised if they post this. And yes, I am open if there's anyone at this company that wants to contact me directly and reimburse me for Their tire I paid for. [email protected]


Bret G. on Yelp

image This particular location is without question the WORST car rental group I have ever dealt with.  They are somehow NOT affiliated with the national budget customer service reservation center even though you can make reservations via the national budget.com website.  They do NOT honor fastbreak.  They will NOT provide a receipt unless you turn in your car when they are open for business.  Well, how is that possible for the many travelers who turn in a car before they open at 7AM (or 8AM)????  I called and was told I need to COME BACK TO THE COUNTER to get a receipt.  They will not email it.  WTF!  I don't live in KC.  I can use my credit card statement as a receipt for my voucher, but this is stunningly terrible customer service.


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Overall Rating

Overall Rating
( 30 Reviews )
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24

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