Hampton Inn Jacksonville-Anniston Area

Loki Mulholland _{on Google}

Mar 19th, 2024

Hot Water and Bonus Points
This isn't a bad hotel. It's clean and serviceable with a nice staff that doesn't appear to be put out that they have customers like some hotels these days.
My room wasn't vacuumed (a cough drop on the floor was the tell) but they quickly got someone up there to take care of it.
My real issue is the lack of hot water for of the three mornings I was there. I was probably one of the fortunate ones on my floor because my shower was lukewarm at best so I was probably getting the last of the good stuff. Apparently, the hotel was having issues with a hot water heater that was randomly impacting certain floors.
Yes, not having hot water is an issue for sure. Not telling your customers until they say something is a bigger one for me. However, when I told the manager she offered to give me some points. Naturally, I accepted. However, it's taken over a week for them to do it.
I'm sure the hot water issue will be resolved and it's not something ever run into before but this is a review of my experience and there you have it.
Good luck.

Gloria Hasting _{on Google}

Feb 29th, 2024

We traveled from Florida for a funeral to stay for 2 nights. The customer service and staff were excellent and the breakfast was good, but the rooms were not up to par for the Hampton Inn. The beds squeaked at any movement , the bed was super uncomfortable and the towels were non absorbent. Not to mention the toilet paper was awful. I have stayed at the Hampton Inn many times, but this one was not Hapmton quality.

Nate S _{on Google}

Jan 27th, 2024

Way overpriced for the quality.

Stephanie Le _{on Google}

Jan 27th, 2024

The hotel is a little older and I would have given it a higher score if the bed was not extremely firm and there wasn't stains on the carpet and furniture.