Richmond Exteriors

Brady O'Malia _{on Google}

Mar 31st, 2024

The team was very responsive and turned around my small gutter repair in just a few days (earlier than expected). Highly recommend Richmond Exteriors! Our leaky gutter over the garage is now fixed and no more ice build-up on the driveway. Thanks again for awesome service!

steve morris _{on Google}

Mar 28th, 2024

Job completed on time and as scheduled!

Erin Farrell _{on Google}

Mar 29th, 2024

I had a new roof, gutters and trim installed in August 2018. Since the installation, during heavy rains, water came into my office and dripped from the ceiling. This problem never existed with my old roof and gutters. Each time it happened, Richmond would try and address the leak and each time we hoped it was fixed. In August of 2023, following another bad leak, the guys worked on it again and we REALLY hoped the problem was corrected. Kevin Inabnit is great to work with and he and his team have tried hard each time to fix the problem and they are really a credit to the company. Evan Richmond, not so much (slow response, if at all, to phone calls and emails). During the heavy rain we had a few weeks ago, I came downstairs on that Tuesday morning to find yet again, the ceiling had leaked and flooded the desk and floor. Unfortunately, my laptop did not survive this drenching, and had to be replaced. Kevin and his team wrapped the fascia, removed and then lowered the gutter and made sure the slope was appropriate this time to move water to the downspout. Again, we REALLY hope the leak has been fixed once and for all. Even though this was/is an ongoing problem, since I was out of the roof warranty period, I paid for this repair.
My ceiling is discolored and very cracked from the repeated insults. Even though I have done nothing wrong and this has been an ongoing problem, Evan states because the damage was not caused by the roof, Richmond will not fix the ceiling at their expense. I agree that there is nothing wrong with the roofing tiles and gutter. However, we dont pay for just the manufacturers product, but also for expert installation by the roofing company and that is still a WIP (even though I have high hopes again this time).
My rating indicates my satisfaction with the appearance of the roof, gutters and trim and the repeated attempts to make the installation right. My rating also indicates my dissatisfaction with the ongoing problem and Richmonds refusal to accept responsibility for the damaged ceiling.
Update 4 03 2024
I woke up yesterday morning to fast dripping from my ceiling. Sadly, my roof leak continues to be a problem. Attached is today's picture of my ceiling.

Najah _{on Google}

Mar 16th, 2024

Cons: The builders did not communicate with me to make sure everything was correct for my fence, my fence was not leveled out properly, my gate had nails sticking out which caused some cracks, they installed the caps lower than my fence. Pros: They sent a more seasoned contractor to fix what I was not happy with and they gave a discount for the caps. Can't say I would recommend them to anyone in search of a fence, all in all I'm not happy with the the installation of my fence.