FairBridge Extended Stay a Kitchenette Hotel

Dear Brainiac Fingers,Thank you for sharing your positive experience. I hope that we were able to provide you with a comfortable and pleasant stay. For any feedback or suggestions specific to our hotel and services, please do not hesitate to reach out to us and let us know.Sincerely,CC - Guest Relations Manager

Dear Virginia Adams-Chavez, We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.Sincerely,CC - Guest Relations Manager

Dear Victoria Hastings,Thank you for letting us know upon check in of your issues. We did void your credit card when you stated you were going to depart. We hope the best for you. Safe Travels.We're deeply sorry to hear about your negative experience during your stay. Your comfort, safety, and satisfaction are our top priorities, and it's clear that we fell short of meeting your expectations in several areas.We take reports of unacceptable behavior and cleanliness issues very seriously, and we will address these concerns immediately with our team to ensure that they are thoroughly addressed and do not recur in the future. Additionally, we will review our refund policies to ensure that they are fair and consistent with the needs of our guests in similar situations. We value your feedback and your business, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely,CC - Guest Relations Manager

Dear Garrett Helsor,Thank you for taking the time to leave us a rating. If there was any way we could make your next stay a positive experience, do not hesitate to reach out to us and let us know how we can improve.Sincerely,CC - Guest Relations Manager

Dear Diane Marie MCEntyer,We're delighted to hear that you consider our place the best to stay and that you had a positive experience with our customer service! Providing exceptional service and ensuring our guests' satisfaction are top priorities for us, and we're thrilled that we could meet your expectations. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!Sincerely, CC - Guest Relations Manager