Metro by T-Mobile

Marisol Ramirez _{on Google}

Nov 14th, 2022

(Translated by Google) They have very bad consumer service, whenever I come to this store they are talking on the phone and they don't take good care of them because it is not known if they are helping them to solve the problem or if they are talking on the phone they should improve the staff.
(Original)
Tienen Muy mal consumer service , siempre que vengo a esta tienda estn hablando por telfono y no lo atienden bien por que no se sabe si estn ayudndole a solucionar el problema o estn hablando por telfono deberan de mejorar el personal .

Alberto Trejo _{on Google}

Jun 19th, 2023

(Translated by Google) Terrible service my dad on Saturday 2 days ago he is an elderly person he was looking for a Samsung phone the one who was on duty told him that he will take a T-mobile brand phone I had never seen them in my life supposedly because that phone was better in the end he convinced him of that phone scam 2 days later the phone stops working my dad goes to the store to see what solution they give him and Mrs. Imelda who was on shift in the morning today Tuesday June 13 began to yell at my dad that she hadn't sold that phone and that it wasn't her problem that they didn't accept returns when (I bought the phone no one told my dad that) that no one was going to screw up his life at any time the respect my dad is elderly my dad had to call me because the lady was threatening to take him out of the store she told him to come back another day that was not his problem it was the problem of the person who sold it to him they are all supposed to work for The same store really a lousy service I don't know how they hire people like that to work with customer service that store is a scam
Terrible service my dad on Saturday 2 days ago he is an elderly person he was looking for a Samsung phone the one who was on duty told him that he will take a T-mobile brand phone I had never seen them in my life supposedly because that phone was better in the end he convinced him of that phone scam 2 days later the phone stops working my dad goes to the store to see what solution they give him and Mrs. Imelda who was on shift in the morning today Tuesday June 13 began to yell at my dad that she hadn't sold that phone and that it wasn't her problem that they didn't accept returns when (I bought the phone no one told my dad that) that no one was going to screw up his life at any time the respect my dad is elderly my dad had to call me because the lady was threatening to take him out of the store she told him to come back another day that was not his problem it was the problem of the person who sold it to him they are all supposed to work for The same store really a lousy service I don't know how they hire people like that to work with customer service that store is a scam
(Original)
Terrible service my dad on Saturday 2 days ago he is an elderly person he was looking for a Samsung phone the one who was on duty told him that he will take a T-mobile brand phone I had never seen them in my life supposedly because that phone was better in the end he convinced him of that phone scam 2 days later the phone stops working my dad goes to the store to see what solution they give him and Mrs. Imelda who was on shift in the morning today Tuesday June 13 began to yell at my dad that she hadn't sold that phone and that it wasn't her problem that they didn't accept returns when (I bought the phone no one told my dad that) that no one was going to screw up his life at any time the respect my dad is elderly my dad had to call me because the lady was threatening to take him out of the store she told him to come back another day that was not his problem it was the problem of the person who sold it to him they are all supposed to work for The same store really a lousy service I don't know how they hire people like that to work with customer service that store is a scam
psimo servicio mi pap el da sbado hace 2 das el es una persona de la tercera edad el buscaba un telfono Samsung el que estaba de turno le dijo que se llevar un telfono marca T-mobile jams los haba visto en mi vida supuestamente por que ese telfono era mejor al final lo convenci de esa estafa de telfono 2 das despus el telfono deja de funcionar mi pap va a la tienda a ver qu solucin le daban y la seora Imelda que estaba en turno por la maana hoy martes 13 de junio comenz a gritarle a mi pap que ella no haba vendido ese telfono y que no era su problema que no aceptaban devoluciones cuando (compro el telfono nadie le dijo eso a mi pap) que nadie iba a ir a joderle la vida en ningn momento se le falt al respeto mi pap es de la tercera edad mi pap me tuvo que llamar por que la seora estaba amenazado con sacarlo de la tienda le dijo que volviera otro da que ese no era su problema que era problema del que se lo vendi se supone trabajan todos para una misma tienda de verdad un psimo servicio no se cmo contratan personas as para trabajar con servicio al cliente esa tienda es una estafa