Best Buy Mobile

Jim Jones _{on Google}

Jan 6th, 2016

Terrible customer service WILL NOT GO BACK I was Sold JUNK !!!!!

Henry Tillman Jr _{on Google}

Jan 26th, 2014

Will go back

jdblackbelt _{on Google}

May 18th, 2016

I've twice now had the pleasure of working with Jonathan at the Best Buy mobile store in the Parkway Place Mall. Both for the initial phone purchase and for the Note 7 recall he was knowledge, friendly, and great to talk to.
On the latter occasion they were busy as quite a few customers were in to replace their Note 7's. Though his shift was over and he was in street clothes ready to leave, he stayed behind to help his co-workers and customers an hour past his scheduled time. Clearly customer satisfaction and aiding his peers is more important to him than leaving on the dot when his shift is up.
Best Buy, if you're reading this, give this man a raise and do whatever you need to keep him around. He's not someone I knew before this purchase, but if he worked for me I'd make sure it stayed that way.

Shannon Jeffreys _{on Google}

Jul 26th, 2013

First,
You can't go to this store for anything but Mobile devices, if a review states otherwise (like laptop memory), they are talking about the wrong Best Buy. This one is in the mall, they are talking about the University location. As far as the University location, I can say plenty bad but will skip it since I worked there at one point.
Now as far as this mobile location:
I bought a prepaid sim card for an unlocked Android device about 15 minutes before closing, on a Friday night. True to their marketing, they made sure it was activated and I had a working phone before I left. There was an issue with the activation (not their fault) and stayed an hour over closing till it was fixed. That's customer service and something you never see. Trust me, you want to leave quickly on a Friday, they stayed. That's the soul reason why I'm writing this review.
One negative, they messed up on the data settings but that was no issue as I resolved that quickly when I got home.