Epique Lash Spa

Julia S _{on Google}

May 31st, 2020

I’ve so many issues with this salon. I’ve been getting my lashes done at other places for 5 years and never had any of these issues. They were great for the first month or two which is why I got the membership. After that my lashes would last only 1 week before I had to get a refill. They should last 2-3. Also other issues that I won’t get into.
I complained a few times, and the owner would find a way to blame me. Also, i use “we love eyes” brand cleaner twice a day on my lashes and immediately before every refill. I would recommend going somewhere else for sure. Or don’t get stuck in a membership for 6 months. Also, take a screen shot of your cancelation because they won’t send you an email and keep charging you after. Very rude, very unprofessional and very shady place.
I’m used to dealing with places that care more about their customers.
***Updated with an email from the owner.

kayfer j _{on Google}

Dec 25th, 2019

This was my go-to. Great place but one thing dropped my rating to 4. They decided not to continue w the business. So no more lashes. But they didnt tell their current members/customers. I called the business the week before thanksgiving and only got a recording. Then I called again and the recording changed to the sorry were closing thing. My problem is that they could've at least told us they were closing. I got the email too late. I could've found another lash place to do my refills instead of waiting to get an appointment for a month. Other than that they're alright. Massage chairs in the waiting room