Shoreline Hotel Waikiki

Christian Silva _{on Google}

Apr 9th, 2024

Walkability: Easy walk to the beach
Food & drinks: Complimentary snacks and drinks n room. Awesome breakfast/lunch/dinner place next door with 5$ discount from hotel.

Jacqueline Newbury _{on Google}

Apr 9th, 2024

It's was ok got there late evening after a long flight and got put in a room with a restaurant underneath and was very noisy
Rooms: Very clean

YOSHINORI SATO _{on Google}

Apr 2nd, 2024

728, but I couldn't sleep because of the elevator noise.
Noteworthy details: 728, but I couldn't sleep because of the elevator noise.

Chloe Ross _{on Google}

Apr 1st, 2024

Rooms are small balcony is hella sketchy ..Noone uses them. All balconies were void of guests. No in room microwave. Parking is expensive and valet mandatory this is a 3 star hotel at best
Nearby activities: Close to where u want to be..main drag shops n restaurants directly across the street from a really good Ross store

JZ Zhang _{on Google}

Apr 9th, 2024

This hotel is not a real 4-star, as many noted. Just look at the pictures. Room's are shoddily constructed, with paper-thin walls and doors huge gaps (see Pic!). You can hear everything through the gaps - 2am partiers and 6am families going for water sports. The amenities are dismal The furniture is worse than what you can find in a junkyard sale. The TV is like 10 years+ old and smaller than a computer monitor, hanging on the side wall to the left of the bed (I don't know how you watch it). The tiny fridge was loud and dripping water. They use shampoo for the conditioner (even 3-star doesn't do this). There is only fluorescent light in the room, and blinking lights everywhere that you can't turn off when going to sleep. Btw I don't know who their usual guests are, but they fear that you'd steal solo cups for drinking water (see photo! smh!). There is cost-cutting at every detail. Just by painting the garbage furniture gaudy colors doesn't translate to style. For travelers who care about their lodging, it's painful being there.
Security is nonexistent. The elevator doesnt control floor access and the lobby is not secured at night. I feel anyone could walk straight into my room, especially with the shoddy doors.
The worst is the service. Arriving early, I was forced to wait from 9am to 3pm in the lobby like a vagrant. Their checkout time is 11am. Any 4-star would know how to prioritize cleaning to allow ONE earlier check-ins. I have reasons to believe that they were deliberate in this. Also, like another reviewer noted, when I requested a room change due to noise, I was told to pack up and check out first. Why can't I just move to the other room directly? Who made this nonsense policy?
The hotel also overcharged me significantly. On arrival, I found out that my booking was $400 more than another platform. I asked them to honor the market price. They refused. I said I could cancel and rebook. The receptionist with the sass (as many reviews have commented on) said, with a go F yourself tone, it's your decision to rebook, but were still charging you $190 for the first night "because we can." I still rebooked because that still saved me ~$200+, but maybe that's why they made me wait in the lobby "because they can."
They also nickel and dime you: $33+/day resort fee for a nonexistent resort (there is not even a gym, what resort!!). They also charged $47/night valet parking which they didnt tell me until I already parked my car for a day. I don't have the energy to keep arguing with them.
Because its independently owned, Shoreline Waikiki probably thinks it can do whatever it wants with customers with no repercussions. It lacks professionalism, decency, and any semblance of value for money. A 2-star in the neighborhood is going for higher prices and now I know why. I will never stay at an independently owned hotel again. It's a shoddy airbnb run by greedy amateurs masking as an institution without the airbnb platform's protections. This is my worst ever experience with hotels. I will fight every charge with my credit card company. Save yourself the hassle and seek accommodations elsewhere.
Rooms: I've not stayed at a $40/night motel, but if I had, my guess is like this.
Safety: Horrible security. No floor control, no security personnel, anyone can walk into the lobby at night and catch an elevator to any floor