JCPenney

Ron Barnes _{on Google}

Mar 9th, 2024

Rather not say

Catherine Bourke _{on Google}

Mar 18th, 2024

I was at the JC Penney store at Bridgewater Falls on Sunday. I found a nice sweater and a tshirt for my granddaughter.
The only checkout available was at the front of the store.
There was a long wait while the clerk attended to another customer.
I couldnt help but notice that the clerk appeared to be a teenaged male, a situation I have never encountered at Penneys before. He was obviously chewing gum! I am in my 70s and have certain expectations about my shopping trips.
When I finally got to the register, I couldnt help but notice that the young mans hair was a mess, he wore different earrings in each ear, he did not greet me or make eye contact.
On the way out of the store, I saw another item that I wanted to purchase but I was not willing to go back to the gum chewing young male!
I asked another associate that I saw passing me and explained the situation. She graciously offered to ring up the item for me and she did so. I appreciated her and her efforts to assist me.
I like shopping at this particular store but if I have to deal with cashiers like him, I wont be coming back.