St Johns Business Services

James Shelnutt _{on Google}

Apr 10th, 2024

Nearly cost us a closing on a unit from being slow to provide information and then not providing full information. This place is a train wreck

Frances Merron _{on Google}

Apr 2nd, 2024

Very unpleasant experience with mgmt. Doesn't return emails or answer phones. You have to wait for a callback it's hard to speak with a live person.

Bill Merron _{on Google}

Mar 30th, 2024

This place must be going out of business because you can't go in the office anymore. Have to drop off checks and correspondence in a drop box. Dorothy is a very rude person. I think somebody needs to call the BBB on them and fine out what is going on!

Sandra Miles _{on Google}

Mar 28th, 2024

St. Johns has decided to lock their door on their customers! We can no longer enter the building to leave our HOA/COA dues along with our outrageous Assessment payments. We are now told to put our payments in an unlocked mailbox at their front door and it would be checked daily. I will be leaving over one thousand dollars a month in an unlocked box! If there was a mail slot on the building that dropped my checks directly and safely into their office I might feel a bit better about all of this. Maybe this is better than having to face the rath of Dorothy Spears who is the most unprofessional person I have had the displeasure of dealing with during my 6 years of living at The Enclave!!!

Marguerite Soper _{on Google}

Mar 31st, 2024

I dropped a check off at the office. After 11 days my check had not cleared the bank. I called to confirm that they had not lost the check. No one answered, so I left a message. I did not get a return call, so I called back and no one answered. I went by the office and they had a huge stack of checks that they had to go through that had not yet been posted. They did find my check in the stack and told me that it would be receipted that day. That was on Monday. This is Thursday and it still has not cleared the bank. Needless to say, I am not happy with their business practices. They are cheap, but is it really worth it. The board loves getting it cheap. However, I am by far not the first resident that is unhappy with their service. Luckily, I got a receipt when I left my check. However, since my visit to their office, they have sent a letter to all their associations that they manage that they now have their door locked and that you must make an appointment to come by their office. This would be nice. However, in my experience, you have difficulty getting them on the phone. You must drop your check in the lock box and not get a receipt. So, now I am almost forced to do a bank draft. Because even if I send my check by mail 2 weeks before it is due I cannot be assured that it will get receipted in time to avoid a late fee. What a way to do business.