Wright-Bilt Systems

Chud Gill _{on Google}

Mar 10th, 2023

Paid $4400 for a new Carrier system. Handler and heater pump. 3 years later its not working in height of summer. The unit is under warranty. I call to get service and was told it would be 79.00 for a service call but everything else would be covered under warranty. Technician gets here and tells us $179.00 to replace a $25.00 compositor!! $179.00? So I call the office as I was told $79.00 for service call and everything will be covered. The new lady on the phone tells me the service call is $69.00 plus labor but she doesn't know pricing because she has to speak to the technician. So let me understand this correctly... You dont know how much it is to replace a compositor in a warranted unit the you installed? How much is the service fee 69 or 79? Is the labor 100? Does the service go towards the labor?
I am paying $179.00 for labor ( because the compositor is under warranty)to replace a compositor that takes 2 minutes? No sir! 179.00 for labor? I told them to leave!! No offense but thats unprofessional.
I seriously thinking they make up prices as they go. Waiting on a call from the manager.

Angela DM _{on Google}

Feb 25th, 2023

Excellent work!

Maryetta Cantrell _{on Google}

Dec 25th, 2022

We've been doing business with Wright-Bilt since July, 2002! We can't think of any situation where we were not pleased with the service! This company is very customer oriented and a pleasure to do business with! Service: Heating system maintenance

Eleanor Ross _{on Google}

Dec 14th, 2022

Crystal was able to have Jasmine, a great tech, come out very quickly to repair the heating system which suddenly stopped working. Since the temperature had dipped way down, the repair was greatly appreciated. Jasmine was very through and professional, explained the problem, and repaired it.
Thanks to all of you!
Eleanor M. Ross Services: Cleaning, Heating system maintenance, Heating system repair