OnPoint Community Credit Union

( 76 Reviews )

1754 NW Civic Dr.
Gresham, Oregon 97030
(503) 228-7077
Website

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Hours

Thursday:

9:00 AM - 5:30 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

9:00 AM - 1:00 PM

Sunday:

Closed

Monday:

9:00 AM - 5:30 PM

Tuesday:

9:00 AM - 5:30 PM

Wednesday:

9:00 AM - 5:30 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

3.8 - (76 reviews)

About
^{OnPoint Community Credit Union}

At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serveâ€”including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, weâ€™ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.Federally insured by NCUA. Equal Housing Opportunity.

Contact Info

(503) 228-7077
(800) 527-3932
(503) 525-4784
Website
Facebook
Twitter

Vidoes

Questions & Answers

Q What is the phone number for OnPoint Community Credit Union?

A The phone number for OnPoint Community Credit Union is: (503) 228-7077.

Q Where is OnPoint Community Credit Union located?

A OnPoint Community Credit Union is located at 1754 NW Civic Dr., Gresham, Oregon 97030

Q What is the internet address for OnPoint Community Credit Union?

A The website (URL) for OnPoint Community Credit Union is: https://www.onpointcu.com/locations-atms/onpoint-gresham-branch/

Q How big is OnPoint Community Credit Union?

A OnPoint Community Credit Union employs approximately 20+ people.

Q What days are OnPoint Community Credit Union open?

A OnPoint Community Credit Union is open:
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM

Q How is OnPoint Community Credit Union rated?

A OnPoint Community Credit Union has a 3.8 Star Rating from 76 reviewers.

Hours

Thursday:

9:00 AM - 5:30 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

9:00 AM - 1:00 PM

Sunday:

Closed

Monday:

9:00 AM - 5:30 PM

Tuesday:

9:00 AM - 5:30 PM

Wednesday:

9:00 AM - 5:30 PM

Ratings and Reviews
^{OnPoint Community Credit Union}

Overall Rating

( 76 Reviews )

Write a Review

Miradi Tanzambi _{on Google}

Mar 23rd, 2024

Terrible customer service. I was on the was on the phone for almost an 1 even though I called at 920. The lady hung up on me because she couldnt help didnt even tell me where to go or what to do after.

Business Response_{on Google} ^{Mar 31st, 2024}

Miradi, Thanks for sharing your feedback about our Contact Center hold times. Member feedback plays a critical role in how we evaluate services—we understand your frustration and we will discuss your concerns with our management team. If you would like to discuss in more detail, please consider providing additional details here: https://www.onpointcu.com/onpoint-feedback/. We hope to hear from you soon. Sincerely, -OnPoint

Bryan Eastvedt _{on Google}

Feb 16th, 2024

The experience I had was monetarily refreshing

Business Response_{on Google} ^{Mar 1st, 2024}

Bryan. Thanks for the review. Please let us know if there's anything we can do to improve your experience banking with us. Best, -OnPoint

jorge Garcia _{on Google}

Feb 10th, 2024

Good service and efficiency

Business Response_{on Google} ^{Feb 13th, 2024}

Jorge, Thank you for taking the time to leave us your review. We hope to see you again soon. Best, -OnPoint

Desi D _{on Google}

Nov 21st, 2023

I have a shared banking account with an out-of-state credit Union. I have always used Onpoint to get cash out of my out of state account, normally that has been an amazing experience.
Until today, I recently closed my business and had rolled coins and misc change of just over a $180 that I wanted to deposit. The customer service staff at the desk, told me that even though they did offer shared banking with my credit union, I would have to pay a 15% fee or open a checking account with them to do it. Why In the hell would I open an account, when I live out of state? WTH
So.... in order for me to use your coin counter and deposit MY money. I have to pay them but yet OnPoint is making interest of of my money.
Long story short four of my clients have closed their accounts with Onpoint, not to mention my son just had a similar experience with them.
Kudos to the branch manager who was just sitting in the office chatting with other staff members. Great customer service ,NOT!

Business Response_{on Google} ^{Dec 16th, 2023}

Desi, Thanks for your feedback. The CO-OP network allows members of one branch to perform various transactions at other locations and are super convenient, but you can’t complete every service there. -OnPoint

Julie Jackson _{on Google}

Nov 17th, 2023

I have been a member for 11 years and use the Gresham branch on Civic. All of my experiences have been great! Personal and business accounts, loans, etc. All made so easy. The teller lines can be long however, they are very customer service oriented such as noticing if there is a better account bundle for you and if so, able to convert right then.

Business Response_{on Google} ^{Dec 26th, 2023}

Julie, Thank you for your membership and your review. Please let us know if we can help you with anything else. Best, -OnPoint

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Overall Rating

( 76 Reviews )

OnPoint Community Credit Union