KeyBank

charlie Navarro _{on Google}

Apr 8th, 2024

Today I had the worst experience ever when I could not remove funds from my account because I didnt have 2 forms of id I told them I was able to provide my social number or we could verify with my number they denied it said I was fraud to them I decided to try to get him to repeat it when the man would not say it again because I was now recording him had the nerve to get up and walk away yet again they was able to deposit my check but not give me funds I consider that stealing them not being able to verify another way was pretty shietty I will be removed my funds and bank with someone else that actually cares and wont just take my money! If I could I would rate this place a zero if I could

Custom Mosaic Creations _{on Google}

Dec 4th, 2023

Great bank and the atm drive through is convenient.

jim bob _{on Google}

Oct 6th, 2023

not impressed with key bank branch in gresham on eastman parkway ,, the employee and branch manager so rude , best buy credit card company had to refund me because i took a purchace back to best buy ,cti credit card company sent me a 300 dollar check this not a 3rd party check,, the teller kept looking at the check like it was a fake check,,, , i have a direct deposit every month ,, i was not over drawn ,, had plently of money in the bank at least 3 times amount of the check ,, i wanted to cash the cti bank check , key bank want to have deposit the check and i have to wait till it clears before i get my money

Leland Pershall _{on Google}

Sep 28th, 2023

Have been very helpful on fraud cases. Always try to help

Alex Burgess _{on Google}

Feb 16th, 2024

I just want to say thank you to Steve. Its the simple things that make people stand out. I had my debit card shipped to the KeyBank here so that I could pick it up because we were in the process of moving. I was told it was ready to pick up today and I had my three-year-old autistic son with me, and I called and spoke to Steve explaining to him that it would be easier if I picked it up through the drive-through teller, but he said that he would need me to come inside Because I need to show ID. As I was getting out of the cardigan side with my son, he met me in the parking lot With my debit card. I showed him my ID and was on my way. Like I said, something so simple makes a huge difference in peoples lives. You saved me time and stress. Like I said, my son is autistic, and it is a gamble whether he would be happy to be inside the building or not. Thank you Steve! There are great people out there.