Penning Plumbing, Heating, Cooling & Electric

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.9 - (393 reviews)
259
29
9
12
84

About
Penning Plumbing, Heating, Cooling & Electric

At Penning Plumbing, Heating, Cooling & Electric, we can provide you with a wide range of solution-based services to help you manage your home. Our team is comprised of highly skilled technicians who are all dedicated to making sure that you and your family are safe and comfortable all year long.With more than a century of experience, we have been proudly serving countless residents in Grand Rapids, Kentwood, Wyoming, and other surrounding areas in West Michigan.

Contact Info

Services

  • AC Installation & Repair
  • AC Maintenance
  • Furnace & Boiler Repairs
  • Indoor Air Quality Services
  • Hot Water Repair & Installation
  • Drain Cleaning
  • Gas Plumbing
  • Toilet & Fixture Repair & Installation
  • Leak Detection & Repair
  • Slab Leaks
  • Repiping Services
  • Plumbing Inspections
  • Sump Pump Services
  • Frozen Pipe Services
  • Sewer Inspection & Repair
  • Electrical Services

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DINERSCLUB
  • DISCOVER
  • INVOICE
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Penning Plumbing, Heating, Cooling & Electric?

A The phone number for Penning Plumbing, Heating, Cooling & Electric is: (616) 681-4034.


Q Where is Penning Plumbing, Heating, Cooling & Electric located?

A Penning Plumbing, Heating, Cooling & Electric is located at 584 44th St SE, Grand Rapids, Michigan 49548


Q What is the internet address for Penning Plumbing, Heating, Cooling & Electric?

A The website (URL) for Penning Plumbing, Heating, Cooling & Electric is: https://www.penningplumbing.com/


Q How big is Penning Plumbing, Heating, Cooling & Electric?

A Penning Plumbing, Heating, Cooling & Electric employs approximately 20+ people.


Q What days are Penning Plumbing, Heating, Cooling & Electric open?

A Penning Plumbing, Heating, Cooling & Electric is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Penning Plumbing, Heating, Cooling & Electric rated?

A Penning Plumbing, Heating, Cooling & Electric has a 3.9 Star Rating from 393 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Penning Plumbing, Heating, Cooling & Electric

Overall Rating

Overall Rating
( 393 Reviews )
259
29
9
12
84
Write a Review

Darcy Dee on Google

image


katie mentzer on Google

image Were currently shopping for a new furnace due to, at least in part, Pennings negligence with a wiring issue. We had a new humidifier placed on our furnace last year. This fall/winter when we began running the furnace, the humidifier was not working. Penning came out and determined it was the thermostat and not the unit malfunctioning so the thermostat was replaced and away we went. They mentioned that they put an old faceplate on the thermostat that would need to be changed out, but they were not carrying one with them that day when they came over. This past Monday, they came over to change the face plate, and one of the technicians decided he did not like the way that the thermostat was wired to the control board so he rewired it and from that day on the furnace ran continuously 24 hours a day. We called twice to let them know and try to troubleshoot how to get it to turn off after heating to the set level. We were told not to worry about it and they would be out on Monday. We were worried because the furnace blower motor was getting hot to touch and started making groaning noises so we had another company come out and he quickly noticed that the wiring was done in a way that it was constantly calling for the blower to operate. The capacitor had failed and the motor was now on its way out. This company highly recommended that we had Penning come back and make it right rather than try to sell is a new unit because it was clearly a wiring issue forcing the furnace to overwork. They changed the capacitor and rewired it to not call for the blower constantly but said it might only last a few days like that. Jumping to today, three days now with no heat, and feeling pretty miserable, Penning came only to tell us that it was not their fault and we just plain need a new furnace. Not a single sorry, explanation of why it might have been calling for constant blowing, and even tried to tell me that the single transformer in there and the wiring were correct. Well YES its correct because someone else fixed your mistake to buy is a few days. We will not be using them again. If you do, I highly suggest that you watch what they are doing as they do it.

Business Response on Google Dec 12th, 2023
We sincerely apologize for the furnace issues you experienced, Katie. We understand your frustration and regret any inconvenience caused. We understand your concern and will try to use it to improve our service procedures to prevent such incidents in the future. We are glad we are still in conversation while we work to rectify the situation.The Team at Penning Plumbing, Heating, Cooling, Electric

Zach on Google

image $400 quote for replacing shut off valve on a toilet. $90 service charge to look at the problem.


Ashley Moyer on Google

image Connie was very helpful in getting someone out to us same day and Frank was very professional and polite, making quick work of a last minute issue we had.


Sue Stauffacher on Google

image Earlier this year, our garbage disposal broke. I called Penning and explained that we needed it to be replaced and that we did not need a very big one because we dont use it very often . I was told by the receptionist that certainly it wouldnt be over 500. I felt better because I was also told we would have to pay $80 no matter what for a trip charge but less than $500 seemed OK. When the gentleman came out to give us a quote it was $1800. He tried to sell us a bigger disposal than the one we have even though I had said we barely use the one we have He then came down to $900 which still seemed too much so we had to pay him $80 and bid him goodbye. We ended up having it done by another Plumber for 350. So expect the bid to come in high And be out $80 if you decide you dont wanna pay that much. I would recommend you dont call them at all. Call Godwin Plumbing!

Business Response on Google Nov 12th, 2023
Hi Sue, We appreciate the opportunity to assist you with your issue. Our commitment to transparency means that we do charge a fee for our technicians to come to your home, assess the intricacies of the problem, and provide you with a reliable, professional estimate for the necessary repairs or replacement. We aim for optimal solutions, which may sometimes not meet customer expectations. If we are going to install something, we make sure it is quality equipment and will last. We acknowledge your disappointment and regret any inconvenience. Hoping to serve you better next time. The Team at Penning Plumbing, Heating, Cooling & Electric.

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Overall Rating

Overall Rating
( 393 Reviews )
259
29
9
12
84

Write a Review

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