The Home Depot

benasich catalin _{on Google}

Mar 27th, 2024

An excellent location, nice and cheerful staff

Emily Black _{on Google}

Mar 25th, 2024

I have been a Home Depot advocate my whole life as I have usually had nothing but great service. I bought a house recently and was planning on redoing my floors myself, but decided to give home depot the project. I was quoted around $14,000 which is completely reasonable so we decided to move forward. Manager Jason was kind and great which really helped drive the sale. However, as the project progressed into the final stages before installation, I was put in contact with an unnecessary rude lady, Dorine. She made me start having doubts, for example, she tried to charge me for delivery even though I had already paid for the delivery in the quote, but I continued to move forward. Day of install came and I was quoted an additional $13,000 by Home Depot which was a huge red flag. Dorine called me and explained that I would be because of a misquote done by Home Depot. I told her I needed time to think about it and she treated me like I was financially inept. This rubbed me the wrong way as $13,000 isn't a decision I can make within a minute. I ultimately decided to cancel the project. I will not be hiring home depot for any more projects which is a let down because as a new homeowner, I have nothing but projects to be completed and Home Depot is a shop stop. Again, Dorine is not a kind lady and she should not be in charge of any sales in the future as she is personally losing this location a ton of business.