Cramers Creekside Cabins, Inc.

Ken Reaves _{on Google}

Sep 17th, 2020

I own a cabin in the Smoky Mountains and at one time allowed the Cramers to manage it. I FIRED them almost a year ago. I told them to remove it from their web site and from the Google search. It has not been Done. I have called and not been contacted. They appear to be a bit shady.

Angie Schnetzer _{on Google}

Dec 31st, 2018

As others have said, the owners lack the honesty and flexibility needed in a customer service industry. Do yourself a favor and rent elsewhere.

Mandy B _{on Google}

May 4th, 2020

It is unfortunate that this company refuses to issue 100% refund due to COVID-19 pandemic. I had booked a reservation for April several months ago, but I didn't not purchase travel insurance. When the Governor issued a "stay at home" for the entire state of TN, I reached out to Dan at Cramer Creekside Cabins for a refund. I was offered the option to reschedule my vacation but that refunds were not an option. He told me that I should have purchased travel insurance for unforeseen circumstances and without that I would only receive 50% of my original reservation of $700. I'm not fortunate enough to have unlimited vacation time available to me at this time to reschedule with future dates. I would expect companies to be more forgiving during these uncertain times in our country and world. I guess some businesses are greedy.
Update: I filed for a charge back and received a full refund for the charges. Looks like even their bank realized that what Cramer’s Creekside Cabins is doing is wrong.”