Tory Burch

Joeli Tejada _{on Google}

Mar 30th, 2024

Nathaniel customer service is horrible, make you feel like like you are in a free market begging for food. After purchase a bag, I asked him for a dust bag and he went back supposedly and return in a Second and said no we dont have no dust available Really. After spending your money they are not willing to give you a dust bag, even cheaper branch treat you better and have better hospitality than them. Stay away.
I returned the bag right there and went right to Nordstrom and buy the same bag, better customer service and with a Dust Bag.

mayra Pena _{on Google}

Mar 28th, 2024

Went to Tory Burch Today and had great customer service with Marcela! Loved her would shop with her again. Sweetest Girl Ever

G Saldana _{on Google}

Dec 29th, 2023

Customer service is horrible. I understand its probably commission based, but dont put others to the side who arent purchasing. I had to do a return and the lady had me waiting 20 minutes standing by the register while she made 3 sales before finally getting to me, I was going to exchange it for something and buy more things but honestly their lack of care put a bad taste so I left instantly.
Soho location has been the best experience yet.