Subway
-
876 Muddy Branch Rd
Gaithersburg, Maryland 20878 - (301) 216-9614
- Website
Hours
Chamber Rating
About
Subway
Your local Gaithersburg Subway Restaurant, located at 876 Muddy Branch Rd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6†sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists.
Contact Info
- (301) 216-9614
- Website
Questions & Answers
Q What is the phone number for Subway?
A The phone number for Subway is: (301) 216-9614.
Q Where is Subway located?
A Subway is located at 876 Muddy Branch Rd, Gaithersburg, Maryland 20878
Q What is the internet address for Subway?
A The website (URL) for Subway is: https://restaurants.subway.com/united-states/md/gaithersburg/876-muddy-branch-rd?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=6763&utm_campaign=evergreen-2020&y_source=1_MTQ5MDM5MTUtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q Is there a key contact at Subway?
A You can contact Michelle Enderman at (301) 216-9614.
Q What days are Subway open?
A Subway is open:
Tuesday: 9:00 AM - 10:00 PM
Wednesday: 9:00 AM - 10:00 PM
Thursday: 9:00 AM - 10:00 PM
Friday: 9:00 AM - 10:00 PM
Saturday: 9:00 AM - 10:00 PM
Sunday: 9:00 AM - 10:00 PM
Monday: 9:00 AM - 10:00 PM
Q How is Subway rated?
A Subway has a 3.5 Star Rating from 123 reviewers.
Hours
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Ratings and Reviews
Subway
Overall Rating
Overall Rating
( 123 Reviews )Carlos Luis Jimenez Chinchilla on Google
TL;DR: The customer service at this location is poor. I am all about supporting my local community and its businesses, and I understand that we all come from different cultures and backgrounds. However, if you are working in a business where there is a language barrier, there are going to be some problems.
I do not speak Spanish, and the employee who was supposed to be helping me did not speak English. How was I supposed to communicate what I wanted to purchase? My cheese was thrown on top of my sandwich, compared to everyone else's, it looked like it didn't even receive any love. And when it came to the condiments, they were just tossed and patted down, like someone was making a sandcastle at the beach. I noticed that the condiments were all piled up in one spot, and not spread out evenly. In other words, one side of my sandwich was covered in condiments, and the other side was bare. When I tried to explain to the employee that only 3/4 of my sandwich was covered, and asked her to spread the condiments out evenly, I was met with a "huh" and a "qu," as if I was speaking a foreign language. Once again, a language barrier is not good for business.
I am not the type of person to leave a bad review unless it is warranted. When I do leave a review, I start with, "Let me tell you what happened here!" I thought it was just me, but this location needs to focus on its customer service. The employee knew that I did not speak Spanish, and she still made fun of me in Spanish when I walked out. She started by saying, "It's okay." No, it is not okay. What you said about me was not cool. On top of that, the employees say all sorts of things about you and other people in Spanish right in front of you and to your face.
I am disappointed with the customer service at this location. I hope that the management will take steps to improve the situation.
I hope this is helpful!
Helvin Enixon on Google
Ryan Rosario on Google
says open at 9am and it's 9:40am and not even open. waste of a drive. no service even given.
syce2k5 on Google
Jose was great and very patient
Sameer K. on Yelp
Went yesterday at 7pm to get 2 subs. Hardly any sauce or veggies on sandwich. The staff is just not putting anything in there. All bread. The sub was so dry. This was my last visit. This joint is stingy when it comes to making subs. Is the owner noticing these reviews at all?
Overall Rating
Overall Rating
( 123 Reviews )Write a Review
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