La Quinta Inn & Suites by Wyndham Gainesville

Tommi Buford _{on Google}

Apr 10th, 2024

ZERO STARS! A horrible experience at this hotel! There was no hot water when we checked in. The front desk staff was rude. The beds and pillows are hard. We checked out a day early. They gave us a receipt showing the early check out and refund. Then charged us another night and refunded that amount so it looked like they refunded us. We had a block of 10 rooms. They did this to all of us. We called the hotel and the manager refused to correct it. We all had to dispute the charges with our bank!

leesa wallace _{on Google}

Mar 30th, 2024

stayed there 2 nights May 29- 31/2024 I did notice the water was not very hot, but When I went to the desk to extend my stay for one more night April 1st. The front desk rep did not tell me there was a water problem and no hot water in the building and they did not call to inform me. I had to find out on my own. I Had to check out due to no hot water.
Rooms: The bed is loud when you sit down sounds like metal cans being crushed.

Vicki Tharp _{on Google}

Mar 24th, 2024

Bring your own water! We stayed at this property twice, a few nights apart. We liked the close proximity to the casino and the fact that they allowed our two small dogs to be in the room with us. The property from the outside appears nice and the lobby and breakfast areas are fine. The rooms are in need of an update. The first room we stayed in had visible mildew in the bathroom along the ceiling, above the tub and around the faucet. The back of the door was rusted and the bathroom door frame was coming apart. The 2nd room had no mildew, but had similar issues with doors and frames. We found a pair of child's underwear behind the desk. The beds were comfortable and mattresses appeared newer. Oddly, the beds are on a solid metal platform that makes a loud bonging noise when you sit down or turn over. But by far the worst problem with this hotel is the water! It is absolutely awful. It has a strong smell and a taste that is just horrible. I only tried it once. I would never have given it to my dogs. The hotel sells bottled water, but in my opinion any property with a water problem this bad should be giving away as many bottles of water to the guests as they want. On the second day I went downstairs and got a cup of hot tea, to which I added cream and sweetener, but I still could not even drink it because of the smell and taste. Otherwise, the property owners are very friendly, all of the staff was very gracious, and everything was okay. The rooms do need an update, some of them much more than others, but overall it was all right except for the water problem. It's hard to believe this is a Wyndham property and they have not fixed this issue.
Rooms: Rooms are in need of an update, some more than others. Beds and pillows were comfy.
Nearby activities: Close to winstar casino and several restaurants are nearby.
Noteworthy details: Dog walking area is well lit and kept up. Breakfast buffet was good, they had waffles in the shape of Texas with strawberries and other toppings available as well as the usual eggs, sausage, biscuits and gravy, yogurt etc. Breakfast area was clean and well stocked. Employees are very friendly. But the water at the property is terrible, I would say undrinkable and it smells awful. They should be giving away free bottles of water to everyone. I could not even drink the tea in the breakfast area made with it.