First State Bank

Paulette Walls _{on Google}

Mar 14th, 2024

I seriously thought I cleared up the stupid security questions. After 5 years it happened again. Thanks for triggering me once again. If you ask me my mother's maiden name again I'll cancel all of our accounts

Richard Reed _{on Google}

Dec 6th, 2023

Ive been a customer more than 20 years. Never a problem, best customer service ever!

Roy Cantrell _{on Google}

Sep 29th, 2023

Very friendly

karley simmons _{on Google}

Jun 21st, 2023

Penni was so kind and helpful! Im thankful she helped me get an account set up!

Kristi B _{on Google}

Jan 17th, 2024

My mother was a dedicated First State Bank "customer" before my birth in 1976 up until she passed away in 2021. At my mother's request, I was eventually added to her accounts and started helping her maintain her bills and other business. When her health began to decline, First State Bank was made aware and a caring teller contacted me one day when my mother showed up at the bank with a con man trying to withdraw a large sum of her money. Unfortunately, when my mother died First State Bank, the business, did not care as much as the teller did that day, and immediately after my mother's death, First State Bank did not waste any time draining her checking account of more than $2000.00. This was money that I had decided to leave sitting in my mother's account so that it could be used toward her funeral costs and to purchase her headstone. When I saw the money was gone I went to the bank to find out why and I was told that my mother owed the bank and they had every right to take it from her account and they could have taken it at any time before her death but did not. That statement is what upset me. If I had known my mother owed the bank, the debt would have been paid off before she died. In all the years I was on my mother's accounts and helping her with her finances, no one at the bank ever let me know she owed the bank any money! They waited until she died, waited until her family needed money the most, and removed the money from her account without any notice. How tacky First State Bank!!