Enterprise Rent-A-Car

Mark Jardine _{on Google}

Mar 4th, 2024

My insurance company gave me a $40/day rental stipend for Enterprise so I reserved a standard sedan at that rate from this location. I went there and spent some time waiting and filling out forms, they gave me the keys to the only vehicle available so I could check it out.
Spent all that time there for them to, right at the end, say "this car is $60/day so it'll only be $20/day out of pocket for you."
I don't really care that they didn't have the vehicle I reserved, but to waste my time and make me go through all the steps only to raise the price at the last second as a way to pressure me into spending money is such a scummy practice.
I ended up going to the other Fremont location that same day and they had a bunch of cars available.

Jennifer Lee _{on Google}

Feb 10th, 2024

I choose this location because I saw good reviews on websites. I rent a vehicle for a week but unfortunately due to an accident I hurt my ankle, I have no choice but return the car 2 days early. The manager & staffs really listened & go beyond to meet my requirements. This location provides complimentary pick up & drop off services, due to my special condition & upon my special request, they sent someone to pick up the car from the place I stayed. This location is not only doing business but providing an excellent & professional customer service. I definitely will come back in the future.

Amirhossein Mahdavi _{on Google}

Jan 21st, 2024

They are amazing, from A to Z process they were responsible and kind.
Highly recommended