Tubz - Appointments Highly Recommended

Drew Mac _{on Google}

Mar 26th, 2023

The people of tubz are great. I've worked with sales and warehouse many times for my job. Always treated like me like a boss and will solve every issue that arises. Amazing customer service

Colin Ransdell _{on Google}

Nov 28th, 2022

Appointment needed. Really impressive display of tubs, toilets, faucets, and more. The amount of tubs (50? 60? 70?) to look at is very impressive. The staff are friendly and helpful.

Caroline Zamansky _{on Google}

Oct 18th, 2022

Prices and selection you can not beat. However, customer service is shocking!! First made an appt with a Havana to see some tubs. She spent maybe 5 minutes with us and that was it. I tried to correspond with her via email about a tub we wanted to purchase. Could never get a response. Would never call back or email back. I ended up getting a tub at Splashworks in Willow Glen. A tab more expensive, but customer service was amazing. I decides to give Tubz another go as I had to order all my plumbing fixtures and I knew the price would be right at Tubz. Tried Bahvna again. No response. Finally got her colleague Jeremy, who was great at the beginning. Made a considerable purchase with him. Need to re-order sinks now and complete silence. Ive called and emailed multiple times and radio silence. Not even a quick email to say Im busy. I will get to you in a few days. Im SO done with such horrible customer service that I will be ordering my sinks from Splashworks. So frustrating!!

Elisha Zhang _{on Google}

Sep 19th, 2022

Great showroom for people who want to see, touch and feel before they buy. The folks there are experts and, in particular, after the sale, Ana has been fantastic about contacting manufacturers on our behalf. Well be back when we decide to renovate our other bathroom for sure.