Fields Auto Group

Ann Monsees _{on Google}

May 30th, 2021

Don't go here for "service"

Britney Vural _{on Google}

Apr 11th, 2021

As a woman it can be super intimidating to purchase a car. JR helped me through the process without once making me feel pressured or “out of my depth”. He listened to each thing that I wanted on my vehicle and made it happened. I felt great about the car buying process from start to finish. Thanks Fields and JR.

Sarah Sanders _{on Google}

Aug 10th, 2021

Dropped my jeep off to have the airbag recall done. According to my mechanic the airbag sensor light started alerting me because of the recall. As soon as I pulled out of the dealerships lot my airbag recall sensor came right back on. That leads me to believe they did nothing. I called to get the general manager or some type of supervisor I’m sent to a generic numbered voicemail. Do not waste your time effort and money or energy going to any Chrysler Jeep Dodge dealership in western North Carolina the one in Franklin has no certified mechanics the one in Waynesville has no certified mechanics I highly doubt Fields has any certified mechanics. It took them over 15 minutes to come to the counter ask my name and another 10 to find my car. The woman at the Mazda counter heard me mother under my breath that I never should’ve bought a Chrysler product and said you probably shouldn’t have. When your own company is telling me I shouldn’t have bought your product that’s a problem.