Ted Britt Ford Fairfax

Martin Graves _{on Google}

Apr 9th, 2024

Great service and Andre Epps is first class.

Kyle Murphy _{on Google}

Apr 6th, 2024

Awesome service, Kyleigh is very helpful and efficient.

Kenneth Curry _{on Google}

Apr 7th, 2024

I purchased a new Mustang from them with no real issues, but they pushed the extended warranty. They said if we sold the car or changed our mind it would be easy to get back the refund. Its been 4 months since I traded my Mustang for something better for my new baby on the way, and I have been emailing and calling with little to no response. In fact this week I emailed and left a voicemail (cause no one answers) and no response. I was able to eventually get the required documents for the refund on gap and extended warranty about 2 months ago from Peter Valasquez and another saying Make Wise was supposed to process it, but no one will respond to even tell me if they got the paperwork and I have not received the refund. Very frustrating and makes me not want to buy our next ford from them. I also would not recommend them due to poor customer service. If you say something, stand by your word. This is not easy like you promised.

Terence Brennan _{on Google}

Apr 4th, 2024

In the last 18 years, I have bought 22 Fords from Ted Britt Ford. No other dealership can compare to their pricing or service