Krapf Coaches, Inc. is located at 1060 Saunders Ln in West Chester, Pennsylvania 19380. Krapf Coaches, Inc. can be contacted via phone at 610-431-1500 for pricing, hours and directions.
Contact Info
610-431-1500
(610) 431-1500
(610) 431-6018
Questions & Answers
Q What is the phone number for Krapf Coaches, Inc.?
A The phone number for Krapf Coaches, Inc. is: 610-431-1500.
Q Where is Krapf Coaches, Inc. located?
A Krapf Coaches, Inc. is located at 1060 Saunders Ln, West Chester, PA 19380
Q What is the internet address for Krapf Coaches, Inc.?
A The website (URL) for Krapf Coaches, Inc. is: http://www.krapfbus.com/
Q How big is Krapf Coaches, Inc.?
A Krapf Coaches, Inc. employs approximately 6-10 people.
Q Is there a key contact at Krapf Coaches, Inc.?
A You can contact Dale Krapf at 610-431-1500.
Q How is Krapf Coaches, Inc. rated?
A Krapf Coaches, Inc. has a 3.3 Star Rating from 54 reviewers.
This place is a joke. 20 mins late to pick up our wedding party then another 20 mins late for our guests to our venue forcing our ceremony to start late. then I emailed them afterwards to make it right. No response. NEVER HIRE THIS COMPANY EVER.
Shelby Willis on Google
Coach Bus 1050 was driving recklessly. They wouldnt let people merge onto the highway and were weaving in and out of traffic. They were passing people on the right side.
Rachel A. on Yelp
We hired 2 Krapf school buses for our wedding night. From the beginning, we specified that we wanted the buses to make continuous rounds between our venue and the hotel. Arielle assured us that would not be a problem. She requested that we provide her with exact times for when we wanted each bus at each place, so there was no confusion among the drivers. A schedule was made, approved by Arielle, and it was included in our contract.My grandparents, who are elderly, wanted to leave early. During our wedding night, we were told that my grandparents had been waiting for a bus to come for an hour. My husband and I left our wedding to help look for the buses (which should have rounded at least once, if not twice in that time frame). I finally saw them parked in the vary back of the parking lot, hidden past all the cars, completely turned off, with no lights on. My husband had to run across the entire parking lot and knock on the window of a bus to alert the drivers (who were both in the same bus, texting on their phones) that we had guests waiting to go back. This was incredibly upsetting not only for us but for my grandparents as well. After our honeymoon, we decided to reach out to Krapf to explain our situation and request a partial refund of our payment. After Krapf claimed the buses were rounding the rest of the night (just not during that particular time frame), we requested GPS info to prove it. They were unable to provide this. We provided receipts of our conversations with Arielle, plus our signed contract (which had the time of each stop listed exactly as agreed upon), along with confirmation from our venue that nobody instructed the buses to park in the back. Despite the fact that Krapf violated our contract, caused stress on our wedding night, and provided 2 hours out of the 8 hours of service we paid for, the company is offering an insulting refund that amounts to less than 15% of the total we paid. At this point, it is not about the money (it never was). Krapf clearly does not take their customers seriously and does not value customer service. Contracts do not mean anything to them. I urge you to look elsewhere when considering transportation for your wedding.
